Winston Salem Dishwasher Installation

We have had problems with our dishwasher and were not sure if the problem was the dishwasher or the plumbing. The plumber came out the same day that we called. He was very professional and helpful. He actually came out and looked at the plumbing for free. He was able to show us that the problem was not the plumbing but the dishwasher and gave us recommendations about who to call about the dishwasher. He was prompt, friendly and professional. I will definitely call them with future plumbing needs.

Great job! Very nice, on time, paid attention to details and neatly removed old dishwasher and faucet and put new one in and tested it. Great price and they donated old dishwasher for me. Highly recommend.

James was courteous and knowledgeable and cleaned up behind himself. I would definitely hire him again and give him 5 stars.

I was very pleased with their service. I called them late on Monday afternoon and they came late Tuesday morning. They called when they were on the way so I did not have to sit at home for hours waiting. The two repair men (one was Jay and I don't know the other one's name) were very friendly and positive as they worked. They worked very quickly and took care of everything. I will definitely call them again in the future.

Associated was called to swap out an old dishwasher for a new dishwasher. They arrived in a timely manner but were unable to complete the job - not their fault since the old and new dishwashers were slightly different sizes and there was a plug in behind the space the dishwasher sits in that needed to be moved by an electrician. They did hook up the new dishwasher and had to leave it outside the cabinet which was fine. My issue is with the bill. I was quoted 75 and hour on the phone when I specifically asked their charges and hired them to do the job. With a two hour visit and minimal parts was expecting an approx $150 bill not the $265 that I was presented. When I called their office I was informed that there was now a trip charge etc. VERY DECEPTIVE ... other plumbers can do the same work for a lot less cost. I wouldn't recommend

Zach was very nice. He diagnosed the issue, ordered the correct parts and came back 2 days later and repaired it.

Contractor was selected by our home warranty company after paying our service fee. Contractor did come to diagnose the problem with our dishwasher. He called our home warranty company and the work was approved. Part was ordered. I received an email saying the part had arrived and to schedule an appointment on the contractors website. I scheduled the appointment and no one showed up at the scheduled time or the time allotted for a technician to show up. I called and emailed the contractor with no response. After about a week I spoke to the contractor and he apologized that I wasn't contacted about the part. Apparently the emailed I received was automated and that I should have waited until he contacted me to let me know that the part had arrived. He apologized again said that the part in question should arrive the next or the following day and that he would contact me. Fast forward two weeks and the same story. I would strongly encourage anyone that appreciates good customer service to not use Phoenix Appliance Repair our of McLeansville, NC.

Contractor worked with me to estimate repair costs, did the work, and came in under budget. Will hire again when needed.

Great. He is a every bit a professional. I highly recommend. We've used his services several times and have been very satisfied.

David Hanger - Technician called when he was on his way with his ETA. He was there on time. He had a neat professional appearance and seemed to know his business. David did a brief analysis of the issue and gave me a recommendation to buy a new dishwasher even though he could have repaired my old one and he does not install new units. He quoted a price for the repair. The part he needed to replace along with the labor would cost almost as much as buying a new unit from Lowes with the current Black Friday sales. He suggested I price a new one and then call him to let him know whether I wanted him to return and repair the unit or buy a new one.