Over the past 18 months Eanes has replaced two HVAC units for us. They are always courteous and responsive. We have a boiler/Radiant Heat system which is completely separate from The AC system. Both new AC installs have been quite challenging as the boiler mechanics seem to always get in the way. This time, what should have been a 1-day job has become a 6 day job which has ended with sending out a dry wall guy to fix the hole they made in order to run a new electrical wire to the boiler (not part of the AC install, but something they ran into during the hook up of the AC). They have taken this all in stride, remained calm, committed and professional at no extra cost to us. Wow! Awesome customer service!