Winston Salem Countertop Repair

Chris Sampson (the owner of Custom Construction and Custom Electric) has been our "go-to" home repairman/renovator for the past 4 years. We first used his services to correct approx $#30,000 worth of home repairs that were needed on the home we had just purchased. Everything he did was competitively priced, and he would take a lot of time investigating multiple options so we had choices regarding what we wanted done. We have been 100% satisfied with all the work he has ever done for us (he has done a lot of additional repairs and renovations since we first contracted with him in 2008), and have never needed to call anyone else for any home repairs. No matter what the need has been, Chris has been able to handle the job. We have also referred him to many of our friends and co-workers, and they have all been extremely pleased with his work. Custom Construction is a very reliable company with an exceptional work ethic and attention to details. Client satisfaction is taken very seriously, and all work is completed on or before the contracted time frame. I can confidently say that if you hire Custom Construction for any job, you will not be disappointed.

They are terrible. Their work is terrible. I don't know if there is a worse place out there. I do not recommend Avant Stone. They have 4-5 different names so they are not a trustworthy company. They canceled on coming out to fix it three times. When they came out to repair it, they asked for $350 for polishing even when they sold me on a $35 warranty that they would be able to fix it anytime. They damaged my refrigerator when they put it in, and would not even admit to doing that.

They were very professional. They accidently cut the sink wrong and had it fixed within 24 hours.

Dangerous mold in a living environment could be a major disaster. Kevin Sasser, the owner of Disaster Mitigation, started the job as soon as the environmental report was available. He was always available by phone and/or e-mail. His project manager Jeff Wilson contacted me as soon as he was assigned the job and he too was always available. They kept me apprised of the progress of the mitigation, repairs, etc. The repairs were done well; the cabinet & floor replacements were of good quality. The painting was well done.

The morning after my home was ruined by a tornado I hired Disaster Mitigation and Restoration to rebuild and repair. The first thing they did was walk through the home video taping the damage. Shortly thereafter they began removing the damaged contents and clearing the area for repairs. The salvaged contents of my home went to their climate controlled storage facility. I received a insurance estimate from my adjuster which stated what was covered and what was not going to be repaired under my policy. DMR worked with me to put it all back the right way. If something wasn't covered by insurance they either provided me what I found to be a very cost effective means of handling the issue or fixed it outright without question. I was left with the impression that they truly understood their work and the final product was the best advertising they could do. The most notable situation I recall dealt with a concrete patio that I had them pour. I had not had a patio prior to the tornado but figured I would pay DMR to install one since they were working on the house already. I visited the house after the patio was poured and was somewhat skeptical about the grading of the concrete away from the house. Patios need to direct water away from the house. I had worked in concrete before and though the grading wasn't the best job I accepted it as adequate and didn't mention any complaints to the DMR. A week later I visited the house and discovered a new patio had been poured. When I asked the builder what happened he said "I didn't like the grade so we did it again." Unbelievable! The original grade would have worked fine, he made it better.

We had a small kitchen fire on 12/14/18 with mostly smoke damage in our 101 year-old house. After a few weeks of dealing with clean-up, repair estimates, and a couple of sub-par insurance company-listed repair contractors, we contacted Sherrill. He and his son Ian came by promptly and after some discussion we decided to go ahead and re-model the kitchen (which we had planned to do in a few years anyway). They are super to work with and a family-run business that truly cares about quality craftsmanship, and it shows. The plan Sherrill drew up perfectly matched the classic look of our old home with new quality cabinetry, walls, ceiling, flooring, moving our sink, and required electrical upgrades. During the process of tearing out the old wall coverings, additional smoke and soot damage was found and Sherrill negotiated and got additional repairs approved with our insurance adjuster quickly, which required complete removal of the old beadboard smoke-damage walls and ceiling. All the old framing was sprayed and soot-sealed carefully, and insulation was replaced/added to eliminate the possibility of any smoke odors from the fire returning later. Sherrill, Ian, and Ryan did a fantastic job with all aspects of the demolition, construction, cabinet assembly/installation, new flooring & beadboard ceiling, new appliance installation, hauling off old debris, etc., and took great care to protect other areas of the house. They also ran into quite a few other issues with the old-style construction, including removing an old corner chimney, repairing the surrounding floor and part of a large rotting floor beam, and some minor framing upgrades. The sub-contractors Sherrill uses (in our case electrical, plumbing, painting, & granite countertop installation) are also top-notch, and were scheduled appropriately and at the right times during the process. We truly love our new kitchen, and the fact that it will add value to our home.

Awful and a nightmare. The project was promised to be completed within one week. The work Signature did took longer than a month. This is not counting the time it took me to find another company to re-do and repair the mess Signature made of my home. My refrigerator was in the dining room for weeks. The quartz counter was poorly seamed ( but the owner of Signature said he thought the seam was “just fine”); two tiles on the floor had to be lifted and reinstalled by the second company I hired (Jesse Morrison and Sons) due to them being crooked and corners not flush; the ENTIRE backsplash had to be torn out and reinstalled because tiles were crooked! Really? Yeah. Signature company tried to straighten out the backsplash by removing and reinstalling a few tiles but seems once one gets subway tiles going crooked, they all go crooked. Right. They refused to tear it all out and re-do unless I paid them MORE money. Fool me once, shame on you. Fool me twice, shame on me. I paid another company (Jesse Morrison and Son) to rip it all out and replace the entire backsplash and the non-flush floor tiles. Mr. Morrison had to take the kitchen walls down to the studs in order to properly install new tile. Signature flooring refused to replace the thresholds from the kitchen to the dining and living rooms. Jesse Morrison did it for me for no charge. Signature somehow punched a 6” hole in the drywall behind the refrigerator that we didn’t find until we had to move the frig Again for the repairs. Mr. Morrison repaired the hole. The poor work just kept revealing itself. The backsplash was so poorly installed by Signature that switch plate covers couldn’t be replaced. Jesse Morrison fixed all that with the new backsplash. Wood baseboards they had removed they didn’t replace, instead told me that the baseboards weren’t there to begin with. What the? This project was a disaster from the beginnng. Signature owners were sarcastic, told me I was too picky to want tiles straight and flush. It was a nightmare. I paid them their full price ($10,000 - for some reason this form won’t let me put that amount in the designated field) and moved on with finding reputable workers to fix everything Signature messed up. It was important to us to get our home back into order.

Tim and his crew did an excellent job on my installation. They were punctual and friendly. They did a very thorough job and returned promptly to correct a few places in the tile. They fixed a few extras for me outside of the initial installation. Everything was completed within three days. They always left the job site clean at the end of the day. Tim is very fair in his pricing. I would highly recommend Countertop Solutions.

We shopped around quite a bit and considered the normal big box DIY stores like Lowes and Home Depot and several speciality stores. Prostone gave us five references and all of the customers were extremely pleased with their work and one of the customers had work done by another of the speciality stores we were considering and liked ProStone much more. They mentioned a problem with the first company that they had been waiting three weeks for the company to come back and fix. ProStone fixed the problem for them at no extra charge. One thing we liked is that they used their own installation people and did all of the removal and installation except plumbing after installation. They did disconnect all plumbing and mount all the sinks. The install was beautiful and they handled all issues such as ''out of square'' walls very good. Their prices for granite, sinks, and faucets was the best we found and we highly recommend them. They followed up several times to make sure we were happy.

Eric Cook, a general contractor, owns and quot;Home Renuand quot; and works out of both the Triad (Greensboro, High Point and Winston-Salem) and Triangle (Raleigh, Durham, Cary, Chapel Hill...) areas. I asked Mr. Cook if he could fix some problems in my small home in order for me to turn it into a rental property. (I was a single mom and had purchased a 2-bedroom house before I remarried and we moved into my husband's house.) Mr. Cook offered a free estimate that was easy to understand, thorough and reasonably priced. Mr. Cook even helped me work out an agreeable payment plan (win-win) that enabled me to do the work. Mr. Cook began work in February of 2011 and the house was ready to rent mid-March. I was able to get my house rented for more than my original rent rate by April 1st! The response was overwhelming! Several couples who were interested in renting the house said it was one of the most beautiful rentals they had seen. I had 2 renters in line in case the first couple did not qualify! Mr. Cook did a really quality job bringing out period details (the house was built in 1947) in his choices of neutral paints for the walls and moulding, painstakingly repairing and cleaning the mozaic tile floor (tiny, square tiles in an intricate black and white pattern) in the bathroom, and fine-tuning the landscaping to help the boxwoods and pre-established garden stand out along the main walk. You always hope you can find a and quot;service providerand quot; that will treat your project with care and detail. I know I have a hard time choosing someone from a list in the yellow pages, internet searches, etc. that I can trust to do the whole job, a good job, not overcharge me, and someone you can count on. I have complete faith in Mr. Cook and Home Renu after seeing what quality work looks like. Also, knowing that Mr. Cook can be a resource for all things home improvement-related, I won't go searching again!