Winston Salem Countertop Refinishing
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Reviews for Countertop Refinishing in Winston Salem
CAROLINA CUSTOM SURFACES
This company was a pleasure to work with - even though ours was a small job (small kitchen), they were friendly, helpful, and did excellent work! We will definitely call them when we get ready to refinish our bathrooms. Their price was good - we got quotes from several other sources, and their installers did an excellent job
- Kit W.
Countertop Solutions
Arrived on time and completed efficiently with no unpleasant surprises. Mr. Bowen arranged for a plumber to reconnect the sink and timed this perfectly. Also made sure that countertops lined up with existing tile backsplash and matched caulking to prevent a gap between the tile and new countertops. Would definitely hire again
- Sean M.
GM Enterprise Inc
Greg coordinated with the contractor of the granite and measured, tore out the old counter and installed new countertop without any complications.
- Julie M.
Vintage Stone Products
Visited Vintage Stone for an estimate and select pattern; visited other companies and saw a "great" granite pattern for kitchen. Vintage Stone secured the preferred granite pattern (selected bath countertops from remnants). Eric came to my home a made countertop templates; Installation was scheduled. The countertops and bath backsplahes were installed on same day. Full backsplash in kitchen was installed after plumber installed faucets. I liked the fact that Eric created the backsplash templates AFTER the countertops were installed. The "veins" in the kitchen (countertops/backsplash) were lined up perfectly - it is BEAUTIFUL!!! Installers were knowledgeable, professional and prompt; cleaned-up well and took pride in their tasks. A special granite piece was fabricated and installed to enhance/cover-up the back of the range (purchased a freestanding range vs. drop-in range for safety reasons) - absolutely AWESOME!! I am totally satisified!! Picture perfect!!!
- Carol J.
Countertop Solutions
Tim had redone a kitchen at my neighbor's home and it was gorgeous and I was in the middle of reconfiguring my bathroom and he was the perfect person to replace the countertops. He brought me samples of different quartz and granite and explained the pros and cons of each as well as the cost. I am extremely indecisive, yet Tim understood and was great to work with. His work is PERFECT! I was so pleased with the bathroom counters that I replaced the kitchen countertops a few months later. He made the process so easy. I picked out my slab, told him the edging and sink I wanted and he took care of the rest. He always showed up on time and there were no hidden costs- I paid him exactly what he quoted me. There are no middlemen with Countertop Solutions. Tim will show you samples, make templates and install your countertops. He is very easy to work with and you will be very pleased with the finished product
- Erin C.
ProStone Granite & Cabinetry
I was looking for a replacement countertop (from laminate to granite or quartz). Wow there are a lot of guys that will do this and a lot of choices. I choose Prostone for their price. Had them install a popular low cost quartz countertop and sink. $45 / sq ft. was really the best price I found. The install was OK, one piece was not cut exactly right (they said my walls / counters were not level and square), so they cut into the drywall to try and get it to fit. In the end it looks good, but took extra work on my part to fix the wall. Also, if you want to get a better look at granite (styles?) go to the distributor's store 1st and pick out what you want, then go to the counter top guys and have them quote install of that style
- Scott J.
PIEDMONT SURFACES OF THE TRIAD LLC
I was very satisfied with the experience. Piedmont Surfaces installed several granite countertops in my home over 10 years ago. The kitchen countertop cracked due to a bad install. Pam didn't own the company at the time, but she came to my house, sized up the situation, and basically replaced it for cost. She had no obligation to do that because she didn't own the business when the work was done. I found them to be professional, caring, and willing to deal with a bad situation in a most caring way. I would use them again and will recommend them highly to others
- Peggy H.
ProStone Granite & Cabinetry
Excellent experience from start to finish. Adam with Pro Stone is wonderful! Their prices are the best around and the quality was A+. Their seaming process is excellent and the countertops look great. I plan on using them when we remodel our master bath.
- Carla J.
Countertop Solutions
Countertop Solutions was recommended to me by a neighbor. Once I contacted Tim, he came to my home and worked directly with me to determine my interests and to help make my ideas become reality. Tim and team have replaced my kitchen countertops with new quartz countertops, installed tile backsplash in the kitchen and around my fireplace, and installed hardwood floors in my living and dining areas. Tim was very accommodating and always responsive to any questions I had. The work was completed in a timely manner and the quality of the work was impeccable. He was very professional throughout the process and upfront with the costs and time frame for completion. I was extremely pleased with the entire experience. I have recommended Countertop Solutions to friends and will continue to do so in the future
- Marsha S.
Marsh Kitchens
They were on time and helpful in picking out my cabinets and countertops. Melanie came to my house to measure and recommend choices. I was very pleased with their work and timeliness.
- Nancy B.
TOP SECRET CUSTOM COUNTERTOPS
I NEVER FELT PRESSURED INTO BUYING ANYTHING WITH THIS COMPANY. THEY LISTENED TO WHAT I WANTED AND THEY WERE VERY HELPFUL IN FINDING JUST THE RIGHT DESIGN. I FELT AS IF I WAS THEIR ONLY CUSTOMER AND THAT MEANS A LOT. I WASN'T EVER RUSHED.
- Joel C.
TRIAD CABINET COMPANY INC
We contacted Triad Cabinet Co. to have our kitchen countertops replaced from laminate to engineered stone. Our kitchen is very small. It wasn't a big job for Triad Cabinet but they were responsive, courteous and accommodating. Leon and Eddie were very patient with us in selecting a material for our countertops. Once selected, the process for measuring, ordering and installing was actually very pleasant. They did what they said they were going to do and were always professional and accessible. It is really difficult to make a decision about such a permanent item and I tried desperately to get them to make my decision for me but they remained professional and answered my questions but ultimately, I had to decide. The installation went seamlessly and the installers reflected the professionalism and courtesy of Triad Cabinet. We are thrilled with the final product and highly recommend Triad Cabinet Co
- Betty M.
STONE INTERNATIONAL
This company installed our cabinets and countertops and from the beginning we had problems. The measurements were taken incorrectly for the cabinets and we had to make changes that were not totally satisfying to us but we compromised with SI and gave them the job. Second, we had our countertop crack which they replaced, but now the other counter is cracked and we are having a difficult time getting someone to come back and fix that. It appears that now SI has our money, they don't want to stand behind their product and take care of their Customers. We have reached out to them several times with no luck. We want them to stand behind their product and replace our counter which is cracke
- Ryke E.
Marble Granite World
This is probably the most painful review that I have ever had to leave. It’s most painful because the process was so easy and we were SO sure to have made the right choice. Our Sales Associate was amazing. They had a great selection. We were able to quickly obtain a sample. I could go on and on about why I thought this was going to be the most amazing experience. But then it happened. Generally speaking, I wish that there was more “coaching” for getting ready for templating with an older home. The old cabinets were not level. As a matter of fact, they were way out of level. That’s on us. MGW was able to re-schedule our template appointment, which was wonderful. Still, we have nearly ½” gaps between the wall and the countertop due to “old walls”. Okay, that’s on us. We gave them our sink, showed them our existing cooktop and followed all other instructions. They measured the cooktop and took the model number. On installation day, the hole was measured, the cooktop was measured, again. All seemingly great news until my electrician arrives to install the cooktop and the hole is too big. He has to build a smaller square to support the glass cooktop that was solely resting with fractions of inches of support from the countertop. I am told by one of the owners that it “meets specifications” and “is normal” since it’s not “falling through the hole”. “Unless it’s falling through the hole, we did our job.” This was his “hill”! He stood aggressively firm in that they did everything right and in, over, 40 years this has never been an issue. So, again, we the homeowners and, now, the manufacture specs are at fault. When I tell you that I was shocked by his behavior and unwillingness, not only to, own any fault whatsoever, but blatant disregard for customer service; it’s probably an understatement. He was so defensive and self-assured at the same time. Fortunately, for me, my electrician is also a trim carpenter. I didn’t need MGW to take ownership or be responsible for these minor failures, but my hope was that they would so that I did not have to write this ending to the story. So that I don’t have to look elsewhere for future projects. Literally one person stands in the way of a GREAT referral, but I am reminded that people make, or break, the difference. Not the CNC machine, not the manufacturer specs and certainly not the belief that fractions of inches is sufficient support for a glass cooktop. You know, the thing that you rest heavy pots and pans on (up to 4 at a time). But what do I know? Clearly. UPDATE: I contemplate deeply before writing a review and only to the extent that it’s helpful for others. I hope that it rings true here. I took some time over the weekend to meet with the owner that I spoke to by phone earlier in the week. I was reminded that on two separate occasions, he came out to make some minor repairs to the countertop after install. Within the day, on separate days, he was able to come to our home to make the repair. It certainly reminded me why we chose MGW in the first place. It was a little more expensive than what we were originally considering, but it was worth it. The consideration to update my zero-star review to a four-star review is that IF this problem had not already been resolved, and irrespective of “responsibility”, I believe that MGW would have worked to make a better solution to secure the cooktop. This cooktop was existing to the house when we purchased it, but the previous homeowners purchased it in 2015. So, I wouldn’t consider it ancient. Still, it needed further consideration and I believe that this served as a learning experience
- Kendra R.
Amanzi Marble & Granite Countertops
Rep was unprepared and late to meetings. One of countertops did not fit properly. Company was not willing to address concern regarding countertop overhang.
- Deena H.
Countertop Refinishing in Winston Salem
East Bend, NC
Recent Review:
I wanted to remodel my bathroom. It was outdated with a large corner garden tub and a very small shower. I had a vision of exactly what I wanted to do. Jason, the owner, came out to do an initial walk-through and quote. He listened to everything I wanted to do and did not try to sway me to do anything else. His quote was detailed and included everything we talked about. His contracts and pricing were reasonable and we happily proceeded. His foreman Matt, and his crew were superb. They arrived every day on time. Extremely trustworthy, even making me comfortable enough to leave the house. They were very diligent about laying down the tarps, keeping demo and building as tidy and clean as possible. Jason came by regularly to check progress and answer any questions and address any changes or add-ons that I wanted to do. Jane, the office manager, was quick to answer any additional questions and provide information as I asked. This was a seamless transition and I couldn't be happier. I highly recommend this company to do any and all remodeling, updating and general construction projects in the home. I would not hesitate to use them for my next one. I now have my dream bathroom and it's fabulous! Many thanks to J Ashley
Pilot Mountain, NC
Recent Review:
Very professional, tub looks like brand new. Will definitely recommend to anyone needing this service.
Greensboro, NC
Recent Review:
They were reliable, knowledgeable and highly skilled so I used them again.
Oak Ridge, NC
Recent Review:
Excellent. This is the second time I have used Old School. They updated my bathroom about five years ago and I was so happy with the work I brought them back to do my kitchen and laundry room. Excellent workmanship and very professional employees.
Clemmons, NC
Recent Review:
From Planning and permits to putting the finishing touches on our bedroom, family and bathroom addition, we were totally satisfied. With pandemic and epic weather, we were completed as promised, a week early. Jeff the owner is always available, fair and responsive. He had things taken care of that never crossed my mind, covered and knew just what the local codes called for. The property was kept clean and all workers were respectful of us and our property. A+ all around
Winston-Salem, NC
Recent Review:
We have been slowly remodeling and so glad we went with Ragsdale. So far we've had a kitchen remodel, closets built, walls removed, floors replaced, custom cabinets, stairs rebuilt & more in the works. Forest has a good eye and has been able to improve on our ideas.
Winston Salem, NC
Recent Review:
Eddie was super fast to respond to my request, and come out and give me an estimate. Work scheduled and completed in a timely fashion, great work at a very reasonable price. Have already hired again for deck repairs, wood floor refinishing, and painting the house inside and out. Highly recommend this trustworthy individual and company
Lexington, NC
Recent Review:
We had an old deck on the back of our house that needed to be removed…the problem was it was almost 25’ off the ground. Several contractors looked at it and said it was too tall for them to manage. We found Daniel and Jordan Construction though the Angi app. Daniel was very responsive, prompt, capable, and reasonably priced. He and his crew took the deck down in half a day and made it look easy! We hope to do more projects with them in the future
Greenville, NC
Recent Review:
The wonderful installers Avi & Diquan did a great job!!!. They were professional & very respectful to me. They kept me informed, showed me the progress & answered any questions I asked.
Chantilly, VA
Recent Review:
Technician very skillfully repaired a major chip on the edge of our Silestone kitchen counter and filled several other small chips. None of the repairs are detectable and the counter looks new. We are so grateful as we were unable to locate any other company to perform the repairs and were considering buying a new countertop. We are delighted to have found Surface Link and will certainly use them again if the need arises
Advance, NC
Recent Review:
Walked in the other day and was amazed to see all the selection they have stuffed into their place. I went in looking for tile for my bathroom but I am sure I will come back to have them do my kitchen. Ordering was easy and the people working are extremely helpful. Ms sandy was the nicest!
King, NC
Recent Review:
It was excellent. They worked with you. They did what you asked them to do in a timely manner.
Raleigh, NC
Recent Review:
What a delightful experience having Specialized Refinishing refinish my kitchen countertops. They have the level of professionalism, knowledge, and experience to give me basically a whole new kitchen. My only regret is that I didn't contact them sooner. I will definitely add them to my home maintenance contracts
Bluffton, SC
Recent Review:
We are very pleased with the work. The cabinets and countertops look great. They gave us good advice and suggestions. They coordinated and scheduled all the work at our convenience and arrived on time as promised. The countertop replacement took about 5 hours. The cabinet work took a day and a half. All in all, very minimal disruption for us. I would definitely recommend this company to anyone considering updating their kitchen!
Greensboro, NC
Recent Review:
This company was a pleasure to work with - even though ours was a small job (small kitchen), they were friendly, helpful, and did excellent work! We will definitely call them when we get ready to refinish our bathrooms. Their price was good - we got quotes from several other sources, and their installers did an excellent job
Kernersville, NC
Recent Review:
Arrived on time and completed efficiently with no unpleasant surprises. Mr. Bowen arranged for a plumber to reconnect the sink and timed this perfectly. Also made sure that countertops lined up with existing tile backsplash and matched caulking to prevent a gap between the tile and new countertops. Would definitely hire again
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What do customers in Winston Salem say about Countertop Refinishing?
What a delightful experience having Specialized Refinishing refinish my kitchen countertops. They have the level of professionalism, knowledge, and experience to give me basically a whole new kitchen. My only regret is that I didn't contact them sooner. I will definitely add them to my home maintenance contracts.