The team arrived and performed a full cleaning of the house that we were moving out of. The team was professional and took great care to ensure that nothing was missed. Our home was cleaned top to bottom and the appliances were cleaned as well. We also received a followup call to ensure that we were happy with the service, which we were. I've marked the punctuality as a B because the team was unable to make the original appointment on time at 1pm. However, I was contacted 2 hours prior to the appointment notifying me that they were unable to make that time and we both agreed to a time later in the day. This did not negatively affect our opinion of the service as we are very understanding that unexpected things can arise. I would gladly use their service again and would recommend it to anyone.