Nathan was very professional and helpful from start-to-finish. We received a detailed analysis of the costs and payback over time, and he explained the income that is available from selling green energy credits in addition to the 30% tax break and the potential to sell power back to the grid. In this area we won't be selling a ton of power back, and yet we will still recover our investment in 7 or 8 years. Pyramid took care of all the details. We were apparently the first grid-tied solar residence in our county, and this did result in some delays - as the county decided how much paperwork to require and how to do a proper electrical inspection. Pyramid brought in a company from North Carolina to help with the installation and train their crew, since this is a relatively new business for them. I listened-in on some of the training, and I would feel confident using Pyramid Roofing in the future based on what I heard. Dominion Virginia Power took a couple of weeks to install a new electric meter that will properly credit us for those times when we do produce more power than we consume. The system they use gives you a website you can access that gives you graphs and stats about your power generation. This type PV solar installation can be easily expanded. If we decide to do this in the future we will be sure to use Pyramid Roofing.