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Reviews for Backsplash Installation in Roberts
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Wind River Const LLC
3.0
Started 1st week of September 2019 and finished third week of December 2019. Four Months to install: range hood, kitchen backsplash, replace bathtub, replace shower, replace toilet, new countertop and bathroom tile. Crew was constantly pulled to go to other jobs. One week delay in getting corrected countertop which was not their fault and one week to get shower panel which was their accident. Normal timelines would be about 6 weeks tops. Billing was done incorrectly. Overcharges on backsplash ceramic tile of $1700. The tile was presented to contractor at estimate time, but once they started it was "complicated" and would require more money. Two of the three installers clearly had never done tile before - did not use proper tools (tile float, spacers and could not follow the pattern). The work they did had to be redone three times. Crew was not supplied tools by Windriver and had to go to Menard's nearly every day. Clean up was not done everyday and I had to ask them continually to haul the garbage out and old fixtures. George told me that he would give us a nice credit because they were so far behind schedule. This did not happen. When I brought my billing concerns and complete documentation to Angie's List, George did not return their calls to resolve. Bathtub - toilet - countertop = A Backsplash in kitchen = D Range hood = A Shower Glass Door = A Punctual = D (constant deployments to other jobs and trips to hardware store because they did not have tool kit with them.) Price = D (overcharged on tile - it was like I was paying to train his people). Also, after I sent the email asking for the 5% Angie's discount coupon to be applied to final billing - the coupon disappeared from the Windriver Angie's list profile. I reported to Angie's List. George said it was applied to the original estimate but in reviewing my documentation there is no line item for it or mention of the 5% discount anywhere on the billing. Management of job site = D (emails sent to George were forwarded to work team to resolve. I was essentially the unpaid supervisor. Professionalism = F ( George did not return Angie's email / phone calls in regards to billing). He asked to sit down and talk to me but at that point I knew I had to have everything in writing. After a very generous amount of time (4 months) to respond to Angie's, he has not. Quality = B (hired two inexperienced people to do tile work - which had to be redone 3X for the team lead and also in the bathroom shower ditto). I paid the overcharge and final billing just to be done with it. The bathroom does look great, but I will not be working with George again
- Marie C....
B & R Hardwood & Tile
5.0
Kurt and Carol were a pleasure to work with from day one to the completion of our project. They were always very responsive and willing to answer any questions we had. They were extremely flexible and worked hard to accommodate a tight time frame that we had for the project, despite it being a very busy time for them. We really can't say enough about how hard B&R worked to accommodate our needs and make sure that we were happy with every detail of our project. Every member of the B&R crew was always on time, friendly and knowledgeable. We are thrilled with our new floors and kitchen backsplash and will be highly recommending B&R to our friends and family. We certainly plan on using B&R for future projects
- Russell J....
Aim High Construction LLC
5.0
The results are just gorgeous. The process was so smooth. I loved working with Chris in the planning process, and the two builders were the best. They were professional, clean, knew what they were doing....and left me with just a beautifully updated kitchen.
- Nancy G....
VersaTile
5.0
All I can say is Wow! Jake did an amazing job on our master walk in shower tile and our tub surround tile. He also was so helpful tiling our kitchen back splash and incorporated and designed the tile from around our fireplace into the backsplash! He did an amazing job and was so awesome to work with! I would recommend him to everyone
- Latricia P....
Sy's Superior Built Construction
5.0
He did an awesome job. He is a contractor. My overall experience with his company is excellent. The quality of the work was excellent. He is a bit slow, but the does quality work. I will use his services again and refer him to friends and family.
Andy and his team were super easy to work with. They were personable and delivered high quality work. He was a great communicator and we would highly recommend!
Jim Morgan did an outstanding job tiling our bathroom remodel. He was a perfectionist which showed in his work as tile was aligned perfectly. He offered suggestions as needed for our project to be successful. He was very clean with his work doing as much tile cutting as possible outside of the house. What I appreciated most was Jim's communication; his immediate responses starting at the beginning with my job inquiry, phone calls throughout the job, up to his last day of completion. Jim's prices were slightly lower than other bids I had received. Our job was under a tight time frame which Jim worked within respectively
I had two carpets that were in bad need of some stretching. I wanted to have this performed before the movers arrived with all of our furniture. Brad initially said he would shoot for the move-in date, but could not promise anything due to existing work loads. Luckily, his guys were able to show up ahead of schedule and quickly perform the service. They trimmed several inches off the carpet, but they still looked excellent when finished. A very good experience
The refinished hardwood is flawless. Service was done while we were on vacation & we had no issues. Engineered hardwood is also as expected. With that job, the person expected to reinstall our bathroom fixtures never showed. Unfortunately we ended up needing a plumber as toilet wasn't installed correctly when it was put on in a rush the next day. Apart from that, the workers were friendly & attentive and our floors look great
Jacob was professional from our first conversation! The project took three days and he arrived when scheduled and worked full days. Our old house threw up a couple of challenges that Jacob handled cheerfully and to perfection - the walls are beautiful and we’re thrilled!
George was a great price point and did a quality job! He fit our smaller project into his other projects when other contractors wouldn’t. We appreciated that he clearly knew what he was doing and everything was done according to code!
Kurt and his team did an excellent job fitting us into their schedule between bigger jobs as we are expecting our first child to be born any day now. Kurt gave great in-person customer service. in-house consultation, appearing at the beginning of the project, and following up the next day to ensure everything was going smoothly. Crew did an excellent job installing the tile, very professional. Kitchen Tile Backsplash turned out better than we even imagined, thank you
The results are just gorgeous. The process was so smooth. I loved working with Chris in the planning process, and the two builders were the best. They were professional, clean, knew what they were doing....and left me with just a beautifully updated kitchen.
He did an awesome job. He is a contractor. My overall experience with his company is excellent. The quality of the work was excellent. He is a bit slow, but the does quality work. I will use his services again and refer him to friends and family.
Rate Angi's Kitchen Backsplash Installation in Roberts
Featured Rating:
4.8
Kitchen Backsplash Installation in Roberts are rated 4.8 out of 5 based on 588 reviews of the 9 featured Roberts pros
The Angi rating for Kitchen Backsplash Installation in Roberts is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Kitchen Backsplash Installation needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
Frequently Asked Questions & Answers about Kitchen Backsplash Installation
What services are related to Kitchen Backsplash Installation?
Tile Installers
Home Remodeling Contractors
Cabinet Makers
What do customers in Roberts say about Kitchen Backsplash Installation?
Fantastic! Jacob is a true artist when it comes to tile work. He has a great attention to detail. He took the time to bevel and edge on one of my marble outlet covers that I'd likely not noticed, but totally appreciate the extra touch. He is tidy while he works and very thorough on his clean up after the project is complete. He is also a really great guy. We were living in the space while he was working and he was very easy to talk to. We are more than satisfied with our tile work and suggest Jacob to anyone we know needing tile work done.