Roberts Range Hood Installation

What services are related to Range Hood Installation?

• HVAC Contractors

• Home Remodeling Contractors

• Outdoor Kitchen Contractors

• Appliance Repair Services

• Plumbers

What do customers in Roberts say about Range Hood Installation?

Started 1st week of September 2019 and finished third week of December 2019. Four Months to install: range hood, kitchen backsplash, replace bathtub, replace shower, replace toilet, new countertop and bathroom tile. Crew was constantly pulled to go to other jobs. One week delay in getting corrected countertop which was not their fault and one week to get shower panel which was their accident. Normal timelines would be about 6 weeks tops. Billing was done incorrectly. Overcharges on backsplash ceramic tile of $1700. The tile was presented to contractor at estimate time, but once they started it was "complicated" and would require more money. Two of the three installers clearly had never done tile before - did not use proper tools (tile float, spacers and could not follow the pattern). The work they did had to be redone three times. Crew was not supplied tools by Windriver and had to go to Menard's nearly every day. Clean up was not done everyday and I had to ask them continually to haul the garbage out and old fixtures. George told me that he would give us a nice credit because they were so far behind schedule. This did not happen. When I brought my billing concerns and complete documentation to Angie's List, George did not return their calls to resolve. Bathtub - toilet - countertop = A Backsplash in kitchen = D Range hood = A Shower Glass Door = A Punctual = D (constant deployments to other jobs and trips to hardware store because they did not have tool kit with them.) Price = D (overcharged on tile - it was like I was paying to train his people). Also, after I sent the email asking for the 5% Angie's discount coupon to be applied to final billing - the coupon disappeared from the Windriver Angie's list profile. I reported to Angie's List. George said it was applied to the original estimate but in reviewing my documentation there is no line item for it or mention of the 5% discount anywhere on the billing. Management of job site = D (emails sent to George were forwarded to work team to resolve. I was essentially the unpaid supervisor. Professionalism = F ( George did not return Angie's email / phone calls in regards to billing). He asked to sit down and talk to me but at that point I knew I had to have everything in writing. After a very generous amount of time (4 months) to respond to Angie's, he has not. Quality = B (hired two inexperienced people to do tile work - which had to be redone 3X for the team lead and also in the bathroom shower ditto). I paid the overcharge and final billing just to be done with it. The bathroom does look great, but I will not be working with George again.