I called mcvay a while back, approximately two months to get a bid for a bay window, and two sliding windows. Mark came out, did the initial bid, said that he would call soon to set up a time for the final measure. well, I waited two weeks, called mcvay several times, finally had to get somebody there, other than mark, make appointment to get final measure and bid finished. after the final bid was finished, I was told that we were a few weeks out. The crew showed up on the 16th, the date they were scheduled for. The crew leader, Kevin, and his guys, were professional, and did great quality work. Honestly, the only reason I would recommend mcvay, is because of the crew that showed up to do the work. The guys who do the actual work, do an awesome job. The face of mcvay, IE: the salesman, not so much. So, overall, I think the prices are a bit high, but quality of work is great.