My tenant contacted me giving notice that she had driven her new truck through my retaining wall. Needless to say, the Toyota Tundra faired better than the wall. I immediately looked at Angie's List for a referral. Kevin's name was at the top. Called him. Gave him the low down. The next day, Mrs. Byrd emailed me an estimate. I called Kevin and told him the price was very fair, but that my tenant would not have her funds available until the next month. That was no problem. He had me call him as soon as I was ready. After the funds were made available, he informed me it would be about a 2 week wait. Not bad for Tyler. We are having a construction boom right now. Two days later he called notifying me that he would squeeze me in the next morning. He had the forethought to ask me to notify my tenant so that she could have truck out of the way. The following day Kevin text messaged me pictures of the completed work. His wife promptly thereafter returned the required w9 and funds were released. The whole process was seamless. I never had to be on site, never had to meet with Kevin. Everything was handled for me. 100% satisfaction.