I will begin with a quote from the BBB as of April 4, 2016, "The BBB has obtained information from Greenville County Court System indicating the company has been subject to civil court judgments concerning similar disputes. According to Greenville County Court the company's owner, Jeff Nordeen, has also been parties to charges of grand larceny and burglary, and check writing fraud in the commission of doing business." Now, from looking at the many positive reviews, it is obvious that Jeff has the ability to do a good job when he chooses. But you need to ask yourself, what if I end up being one of the jobs that he decides isn't worth doing well. This is a critical question, because when he does a poor job, it can be to the level of a disaster. After reading the review from 2013 by the guy who had Jeff do his pool deck I see that I rather escaped. The most concerning issue is the blatant dishonesty, as I was told many things and given many reassurances that he did not follow thru on, and in fact, later denied having made the statements. Here are the things that are wrong with my driveway: 1. Poor finishing resulted in significant areas of poor drainage on the west edge of the driveway (where my basketball goal is). 2. Poor finishing resulted in dozens of puddles. (Please see photos/video) 3. Most of the areas have surface crazing, which some concrete installers have told me will cause early degradation (there does seem to be some disagreement within the profession). 4. Many of the borders are rough and poorly shaped, resulting in a poor appearance. 5. The color of the concrete varies greatly from area to area. It looks like a calico plane of various greys. 6. The roughness of the surface also varies and is VERY rough is several areas. 7. He failed to remove all of the old asphalt. I had told him that he could leave it until the last section of concrete had been poured, but before that job was done, it became obvious that all of Jeff's promises of how he would make everything right were empty. Thus, I did not have him pour my patio (which looks spectacular next to Jeff's inferior work), and he refused to remove the asphalt. Jeff will no doubt respond with how I did not pay him in full. This is true, however, the small amount will not come close to what I must pay to fix his ugly, water retaining work. Also, the money was withheld in conjunction with a written and signed note stating that several of the above issues needed to be resolved prior to final payment. They were not resolved. Response to Provider's Response: Mr. Nordeens' response begins with yet another deceit. because of Mr. Nordeen's ability to make me believe he was serious about customer satisfaction, I allowed him months of time for what he kept promising to come to fruition. The second pour happened long before I was able to realize the level of deceit I was dealing with from Mr. Nordeen. Regarding the offer to resolve the color issue, it is true that his wife actually told me that if the color issue did not resolve itself, that they would actually come and install a colored overlayment over the entire area. I was told they had another customer who had the same problem that I had, which they were going to do that same procedure to first. However, later I was told that this issue was not a warrantable problem. I urge all members considering contracting compass concrete to read Mr. Nordeen's excuse-making responses to other members, and note the pattern of his tone.