I contacted Butch to install retractable screens for our double front door. He came right out and talked with us, measured and told us about the options. He and his son, Matt came back a few days later and installed the doors. We are thrilled and can't wait until the weather is cooler so that we can use the screens and get some fresh air in the house. While they were here, I asked Butch if he worked on sliding glass doors. He told me that he would take a look at them. These doors are 50 years old. There are 5 of them and each is 4 feet wide. Each door weighs at least 200 lbs. The weight of the doors had caused the wheels to totally wear away and the doors were very difficult to open. We have had 3 other people look at these doors and they all said that the doors couldn't be fixed. The wheel assembly for the doors were no longer available, but Butch knew where to look. He knew about a dealer in California, so he took a photo of the wheels that he had removed from our door along with the measurements and sent them to his contact in California. In just about 10 days he had wheels that we all "hoped" would work. They did! He replaced the wheels on that one door and cleaned the track. He could push that door open with one finger. You should see it glide! He ordered the wheels for the other doors and today, he and Matt came out and fixed the other doors. Now, we can open the doors when we want to go outside, instead of going out the other door and walking around the house. Butch and Matt are the most dependable, conscientious people we have had working on our house. They ALWAYS call to let us know what's going on, if they are going to be a few minutes late and when they are on the way. I haven't ever worked with anyone who has as much integrity as these two. I wish I could hire them to lay tile and fix my plumbing because I would hire them instantly without hesitation! I will, of course, hire them again.