Mauldin Lightning Protection System Installation

They were there when they said, did what they said,(and then some). Cleaned up and left me safe and protected.

They charged me around $400 to $500 as it was an insurance case so I’m not sure about their pricing since I’m not able to compare with another company. They were responsive but I felt like they were rushing a bit since I had a lot of electrical appliances that were needed to be fixed but they had completed the task that I had asked them to do and they also did a couple of extra plugin receptacle replacements for me. I would use them again in the future.

Pam got back to me very quickly after receiving my request for service through Angie's List. They were here within a couple hours. Lightning had struck my power box the night before, tripping several breakers, and I just wanted everything checked.  Floyd was very thorough with his inspection, and Pam explained everything to me as he worked. They were both very pleasant and knowledgeable.  I will definitely use them again for any electric service I need!

Very well, just extremely expensive compared to others. They have pretty trucks and business cards, which you pay for! But extremely professional and knowledgeable.

They were great! They are polite, knowledgeable and reasonably priced. I will be calling upon them again. I cannot remember what we paid but it was less than what I expected.

We contacted  Five Star June of this year to assess our generator since they had been servicing it for several years. Our 10KW generator had to be replaced due to lightning damage so we decided to upgrade to a unit that would also run our downstairs AC as well.  We were assured that a 16KW generator would work  the AC plus everything the 10KW ran for an additional $4000 for a total of $7858.  After at least 5 trips to our home to try and get the generator to work, the technician blew out the capacitor to our AC unit trying to get the transfer switch to accommodate both the AC and the freezer.   This necessitated an emergency call to our HVAC provider. replacing the capacitor as well as the premature replacement of our AC unit.  And the generator still would not work !!! The owner wanted to come to our home that day but my husband was too upset to speak with him.  Subsequent calls from us to the office  were not returned. Since then, we contracted with another generator company to get the generator to run only to discover the 16KW  could not run the AC after all !!!!  The second company also discovered several wiring mistakes that had to be corrected.  And to top it off, Five Star did not obtain a permit from Spartanburg County to install the generator !!!!  We have written documentation that substantiates all the above.  The bottom line, the 16KW generator  will not run our AC as promised despite being reassured by Five Star it would, we paid for an emergency HVAC call to fix the  AC compressor, paid another generator company  to get the generator to run, and had to replace our downstairs AC prematurely. On the bright side,  if there is one, the technicians were professional but they were given a job that could not be done. Five Star should not be installing generators if this is an indication of their ability.  We will not allow them on our property ever again and will have another company service our generator.