Pest Control professional was prompt and professional. This is a large home with lots of nooks and crannies, and he took the time needed to treat every one of them. Same goes for the outside mosquito treament. Warned me that as bugs died And/or tried to escape the poison, I would see more of them before things got better. (Appreciated the warning as that was indeed the case). Haven't seen one now for several days, yay! Not one mosquito bite for me either! Also appreciated that the solution they use is not toxic to pets or people, and has ZERO odor. Bordens does not treat for termites, so you will need a different company for that, as it is a whole different specialty. I actually prefer that, as no company can be an expert in all things. Company is family-owned, and local, which I also like. This means more accountability and responsiveness.