I originally called 3 paving contractors to a**** my driveway and give me a quote for repairing the cracks and sealcoating it.. The estimator for Signature called me back promptly and assessed my driveway first and gave me a quote which turned out to be the lowest quote. There was a slight delay on my part while I awaited all the quotes to come in. I then called to schedule the work and they couldn't find my estimate. Then they wanted to do it the next day which wasn't feasible for me. I was told that they would call. A week and a couple days went by with no call. Finally I called again and they said they would be out the next day weather permitting to get it done. Well, that didn't happen. In the middle the following week they finally came. No instructions were left for me as to how long I was to avoid driving on it. I was not pleased with the quality of the crackfilling. However, I was too stressed at that time to call and complain. So I enclosed a note when I paid my bill, which I expected to be read politely and to be told how that really was a good job. However, I received a phone call and someone came and looked at it again and agreed that the cracks could have been filled more completely. About 1 1/2 weeks later they came out and redid it for no additional charge. The cracks are still slightly visible but better than after the first job. I was not pleased with the difficulty in scheduling the job but I was quite impressed with the response to my letter and the efforts to do the job correctly. More aftercare information would also be helpful.