First the good. They came when they said they would, on time ready to work. They were polite and friendly. Now the rest. Some of their work was shoddy. We have had to call them back three times to fix things that should have been right to begin with. Finally we just gave up and fix things ourselves as we come across them. We purchased a house in the spring of 2013, and it needed some plumbing, electrical, and construction work done. The realtor recommended H. Jacks. We called and they came the next day, which we thought was terrific. They accessed the work to be done and gave us a quote and a start date just a few days later. They showed up ready to work on the start date. We had some plumbing done in our downstairs bathroom, they pulled the water pump and replaced it along with all the lines running into the tanks in the house. They replaced the cold water holding tank which is in the downstairs bathroom. That work appears fine, however some of the trim and a panel of the door to the hot water tank were not replaced. They also upgraded our electric system to 200 amp and moved the electric box from it's original location. The work to the house appears to be fine so far--it passed inspection. They hooked up too many outlets to one circuit, we keep blowing circuits. The entire 4-bedroom, 1 bathroom upstairs is wired to the same circuit as the microwave downstairs. We have 4 computers online in our bedrooms. Nearly every time someone downstairs runs the microwave, the electricity upstairs shuts down. Ugh. There are plenty of empty circuits available, they just didn't use them. We needed to expand and remodel the upstairs bathroom. We discovered that the shower had never been connected properly the first time we tried it after closing--inspector must have missed that--so we had H. Jacks replace that shower with a tub/shower combo. We had to have them return to fix the drain when that didn't work properly. The floor wasn't level where the bathroom extension connects to the original part of the bathroom. The carpenter who did the construction work came back and gave us some cockamamie story about why the floor in that room could never be level. We didn't buy the story, but didn't really care to have them try to fix it. Two weeks after work was finished, we had to have them back to fix an outlet that wasn't working properly. Now we are having trouble with the commode drain in the upstairs bathroom. We will hire someone else to work on it. Oh, and in the bathroom construction, there are nails sticking through the ceiling to the storage loft above the bathroom. There are finishing nails sticking out of the trim work around the outside of the bathroom. We will not have these people back again. We paid way too much money for this kind of inferior work.