Warren Faucet Installation

Since I live in a remote area, it is diffficult to find someone for professional service. Mark came 20+ miles to evaluate my problems, gave me an estimate, set a return date and returned on time, finished in a timely manner. Repaired furnace in much less time (an hour vs. 3-4 days). Also received good advice and a professional summation of on faucet problem which I have not been able to get previously...only attempts to sell me 'goods' that might or might not solve problem which is common living in country. Am extremely satisfied with all phases of his work and consideration. Will not hesitate to recommend him or call him again. Thank you so much Mark.

The plumber got here on time. He examined the sink and disposal, then tried to fix it by running the disposal without water. After a few minutes, he concluded that we needed a new disposal, which he did not have on the truck. He advised me to go to Home Depot and purchase one, and then call them for a second service call to install it. Because it was only about 15 minutes into the visit, and he said the company charged for an hour minimum, he took a look at the sink. The faucet took him forever to get out, and he scraped around it ineffectively with a pocket knife, and said I needed to get a new faucet. Then, he went to look at the toilet, and said I needed to buy a new valve kit, advising for the third time that I go to Home Depot and call Pinecrest again when I had all the parts. He had been there for 42 minutes, done nothing and charged me for an hour! This from a company that used to be heads and shoulders above the rest. Too bad they've taken such a steep fall.