Warren Concrete Countertop Installation

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Reviews in Warren for Countertop Installation

COUNTERTOP SOLUTIONS INC.
5.0
The installers were very professional and obviously knew what they were doing with regard to fitting the countertops properly. There were a few things that had to be decided on the spot and they were able to take care of everything. We were impressed, just as we had been with the salesperson when we ordered it and with the gentleman who made the photo templates. This is a fine organization.
- Sarah S....
SHELL FAB & DESIGN INC
1.0
I will not order from this company again and i warn others. They came with granite that i paid over $7000 for that was cracked, crumbling, and Disintegrating. I questioned the installers about a cracked edge, and upon further inspection could see that every single piece was defective. I also could visibly tell along the edges where they had attempted to use “filler” (some black substance). The edges were rough all the way along. I questioned if whoever cut it maybe did the rough cut and forgot to finish the job of smoothing and polishing. The manager called me and told me that it was the material that i had chosen from Home Depot. If this material is known to have problems, why are You selling it?? He also attempted to tell me I could have driven 1.5 hours to inspect the slab. However, it was not the color of the slab, it was the edging that was terrible. Had i gone to inspect, it would not have been cut or edged yet. Any reasonable person would expect when you are getting brand new countertops that the edging would be smooth, polished, and sealed with no rough edges, cracks, holes, missing pieces. The installers were very nice about it and said he would call his manager. He stepped outside and called him. He then came inside and took about 15 different pictures of the defects and sent them to him. Then they packed the slabs back up in the truck and left, saying the manager would call me. The manager’s solution was to attempt to “fix” the defective granite. This will cause us headaches for years to come and will continue to crumble. I am refusing to accept the defective slabs and no longer trust this company. I want a refund of my money so i can go elsewhere. They have refused to return my money. The manager was supposed to call me yesterday with a solution, and surprise, i never heard from him. The person they send out to do the laser measuring makes it very stressful, and I would not recommend a woman being alone when he comes. There was a different level of respect when dealing with the men vs the woman. The installers that came were very polite and respectful and the woman who does scheduling is nice. However, this company has problems at the top, and buyer beware! They tried to scam me with defective material. I am offended and annoyed that they would even put those slabs on the truck to my house. I was hoping to have counters by Thanksgiving. Their attempted scam has just caused further delays and they can’t even tell me a date that they will remedy the issue. And by the way, they had to rip out my kitchen sink to install the new one with the counters and then i was left with no sink. The manager had no remedy for that, either. They offered no compensation for this inconvenience. I would just like a full refund, and would like to start over with a reputable Company.
- Kelly D....

Countertops and Backsplashes in Warren

3.8

(17)

Recent Review: They were very professional, helpful and responsive in answering questions and giving us a quote. In the end, we decided not to repair the countertop and sink but replace it entirely. as the previous owner installed it and it no longer fit our decor. Even though we didn't use them to make the repairs, we were very impressed with their customer service.
4.9

(67)

Recent Review: This company was very fast and the people were very competent. They did high quality work in a quick and timely manner. They were quite professional and I'll be more than happy to use them in the future.
4.4

(26)

Business Description: For many years I was a sub-contractor for a siding installation company. Over the years I began acquiring small jobs from relationships built during that time. I recently decided to venture out on my own and launched Haldeman’s Construction. Free estimates, licensed, insured, Over 17 years experience. Member of these reputable organizations are Chambersburg Chamber of Commerce, Chambersburg Downtown Buy Local, Franklin County Landlord Association. Certifications & Licensing: Pennsylvania Attorney General Licensing, EPA Lead Paint Certification, Mic Starr Insurance.
N/A
Business Description: Countertop specialist. Laminate or Corian counter tops Kitchen cabinets and refacing
5.0

(1)

Business Description: Senior Discounts, Commercial Discounts, Multiple Unit Discounts, Premium Service Option
5.0

(1)

Recent Review: Went very  well. First we needed to learn about granite and get an idea the variety available so we were connected to the supplier and were able to choose the exact slab we wanted. Creekside came in and CONSULTED us about how we wanted the counter to fit into the design and measured to create a template for our counter top.  When the Granite Slab was delivered to the workshop we were called to come in and place the template on the stone according to our preference.   Ultimately, we just asked them to place the template using their expertise to balance looks and most efficient use of material. We are quite pleased with the result.  When the Granite was  finished, 10 days from when it arrived on site, Creekside worked with us to schedule a convenient time and day for the installation.  They arrived exactly on time, worked quickly and efficiently and carefully.  Even though they were bringing in slabs of stone that weighed hundreds of pounds there were no incidents or marks left anywhere.  They even made some minor modifcations to the fit of the stone to achieve precisely the look we had hoped for.   These guys were total professionals and answered all of our questions patiently. Bottom line, though. The countertops are gorgeous!  No comparison to big box store offerings and in much, much less time. 
1.9

(6)

Business Description: Reinstating the Traditional Handyman
5.0

(2)

Business Description: Granite Gold is a third-generation family of stone care experts, dating back to the 1950s. Co-founders and cousins Lenny Sciarrino and Lenny Pellegrino grew up in the family business, manufacturing, installing and restoring stone surfaces. Their mission is to help homeowners easily protect their stone surfaces through safe, do-it-yourself care and maintenance products, and protection plans to safeguard against accidental damage. Granite Gold brand stone-care products are available nationwide at Bed Bath & Beyond, Lowe's, The Home Depot, Walmart, major grocery and hardware stores, and Amazon. Visit https://www.granitegold.com/store-locator/. The Granite Gold Granite & Quartz Protection Plan and Granite Gold Cabinet Protection Plan are sold nationally through independent installers; ask yours to include the plan with your installation.
4.5

(2)

Recent Review: The installers were very professional and obviously knew what they were doing with regard to fitting the countertops properly. There were a few things that had to be decided on the spot and they were able to take care of everything. We were impressed, just as we had been with the salesperson when we ordered it and with the gentleman who made the photo templates. This is a fine organization.