We had a terrible experience with Eric Houwen, the owner of Amish Country Sheds. We were impressed with the quality when we first went to look at the sheds and started a preliminary order in person. However, we expressly discussed with Eric that we wanted to go compare some color samples to our own house before finalizing the order. He said that was no problem. Over the next two weeks, we struggled to reach him via any form of communication - phone or email or in person. He wasn't available when he said he would be and didn't respond when we left messages or emails. It was exasperating and ridiculously difficult to place an order for a nice, new shed. Finally, we did, and he confirmed via email. However, he passed along the wrong specs to the builder. When the builder came out to build on-site, he still had our original form from the first day we met Eric and built our shed to the wrong specs. We had the incorrect door style, door color, shingle color, siding color, and edging color. Basically, everything on the outside of the shed was entirely incorrect. At first, Eric admitted this was his fault when we came home to this and called him, admitting he failed to tell the builder the right information (it would have been hard to argue with written evidence) but he vehemently argued about having to do anything about it. Making all of the changes would have been long and arduous and held up other work we were having done by weeks, so we asked for only the door style to be fixed and a refund off some of the cost. This became an ongoing battle. Eric promised one thing on the phone and then sent us just about 10% of that total via check nearly two weeks later after near-daily hassling of him. He continually lied and said the check was in the mail. He never ended up giving us the full credit we discussed. We ended up with half of it and gave up on the process after weeks of attempts to reason him. During this entire process, he was rude, condescending, and insulting. He was the opposite of professional. I still rate the shed itself as a good quality one, but it is simply not at all what we wanted nor ordered - and the entire experience was absolutely miserable.