We started to have evidence of a clog two days before Thanksgiving, but, with a plunger and some liquid de-clogger, I thought it was loosened. However, Thanksgiving day there was waste water coming up in the basement. I searched on the Angie's List site for the best possible business in my area. By far Morris Drain Service, Inc. was the best option. The listing said they opened at 7:00am, so I placed a call Friday morning a few minutes after 7. My call was answered immediately, and after I explained the problem and the need for a fix that day, the owner came on the line and said he would be out within the hour. And he was. Bob Morris was very professional in his assessment of the problem, cleared the clog from the outside, and offered some very sound advice about our system. He gave me the total price before he did any work, explained my options, and completed all work as specified. He was careful of our property, considerate when he came inside to do the paperwork, and cleaned up outside before leaving. I am very glad that I chose Morris Drain Service and will use them for any future needs. I am also glad that I had Angie's List members to rely on for accurate, personal information.