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Drexel Hill Sod Installation Companies

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Reviews in Drexel Hill for Sod Installation

SB Services
STAY AWAY. Does as much damage as good. Took him to State Attorney General and BBB but he knows the trick is never respond and they can do nothing. I really didn't feel like going over it again so here you go... Complaint to State Attorney General This job began in September of 2008, it was completed in late November. From the very beginning we were promised everything would be completed to our satisfaction and if there were any issues, they would be resolved. All proposal business was conducted with Simon of SB Services. We were told we would be involved through every step of the project so we could make changes and decisions as the project proceeded. In many cases this did happen, and in some cases the price was revised to reflect this however there were instances where this did not happen and it would have been very useful. Example, if we had been given the option to use PVC piping opposed to black plastic corrugated piping, we would have taken that option. Clogs can easily be cleaned out of PVC while it is near impossible to unclog corrugated piping without damaging it. PVC is also much more resistant to tree roots. After the initial agreement of the work it appeared Simon subcontracted the work out to a gentleman named Bill of B&B Services, at least that?s what the greeting on his voicemail said. Contact with Simon became very infrequent and we were told Bill was our contact. This was disappointing because we initially looked forward to working with Simon. We did not have the same comfort level with Bill and over time began to feel Bill did not have the same expertise as Simon. We conveyed that concern to Simon however most of our contact remained with Bill. The following spring after payment was rendered and we conveyed our concerns we continued to communicate with Bill for the most part. Eventually we told Bill we wanted to talk to Simon directly. When we finally got in contact with him he told us he had not called us back because he forwarded our calls to Bill. He told us he would answer or calls going forward and he did for a while eventually the replies died out. The only time we could get an answer was when we call from a number unknown to him but that ended quickly. Neither of us had time to call from other phones. He knew the home and work numbers. We got the message. Due to the late time of the year the project was completed, many of these issues did not become apparent until spring of the following year. There were many phone calls in attempt to have these issues resolved. On many occasions, we were told the weather prevented working. After repeated calls there were two visits, one in the spring of 2009 and the other in the early winter of 2009, to assess the situation. None of the problems were resolved and over time our calls were eventually ignored. After contacting legal counsel we were directed to contact the State Attorney General?s office before further legal actions. Our concerns are outlined below. Downspout Issues Downspout drain on left side of house, in front yard does not go to the street. This drainage caused a huge bubble in the sod when it rained (see photo). Simon cut a hole in the sod in the Spring of 2009 (see photo). This exposed improper drainage technique for middle of yard drainage. It was unknown to us that the drain exhausted approximately 10-15 feet from the curb. It was also placed in the middle of the yard opposed to the edge of our property. Downspout drain on right side of driveway does not go to the street (see photo). This are stays wet and has become an infestation spot for mosquitoes. Rear-center downspout drain was clogged. After digging the trench the pipe was damaged (see photo), repair technique unknown. After digging up the backyard in December 2009 to determine problem, we were told the pipes would be replaced with PVC pipe. This area was left dug up, they never returned or answered/responded to phone calls. I has to replace the dirt to stop the rain water from running to the house in the holes. Photo shows current condition. Rear-left side downspout drain has collapsed. This resulted in water in basement. The collapse has been verified by a neighbor with an underwater camera. We have since used an extension to run the water away from the house. This results in additional water puddling in the yard. Photo shows how water has washed away the mulch to drain under the deck to the house. Waterline Excavation Issues It was established that the top soil in the waterline trench would settle resulting in a dip in the yard. We were promised that they would return to fill the dip to level that area, this has not happened (see photo). Yard Grading Level grading was one of our highest priorities, however the final grading of the yard was not level. We were told many swells were put in the yard for drainage. Although these ?swells? were put in the yard there are still multiple areas where water pools after rain. Additional top soil and re-grading of these areas was to be done in the spring of 2009, this has not happened. Walkway We requested a walkway on the right side be constructed in a manner where a truck could straddle it to get through to the back yard. The material between the slate has washed away reflecting poor construction. Owner?s Material SB Services accidentally removed some of the owner?s original Belgian block. The block was to be returned but has not. Based on the block used at the house 23 and the number from the pictures we have 37, there is a balance of 14 blocks that need to be returned. Photos are available. There are numerous additional photos available upon request.
- Greg P....
Sloppy & unresponsive. They did not secure the lumber perimeter on the patio & sand foundation leaked out. Repeatedly called them to fix. One of them showed up but their cordless drill ran out of battery power so they left without fixing & never returned. The sand they used for the foundation had been in a pile & instead of removing it, they tried to spread it out. The sod did not take in this area. I had to rework the patio, add another bolt to perimeter, & re-level all the patio paving stones. I give them a grade of "Z"!
- Ron S....
They secretary was very personable and they came promptly for the estimate. They prepped my lawn one day, and then a few days went by and I didn't hear from them. I called to see about the delay, and they said they had forgotten about us because one of their landscapers quit and took all the paperwork with him. When they finally laid the sod, the ground was a bit uneven, but the grass came up nicely that summer. This year the entire lawn is brown. There is no grass. I didn't call the landscaper to complain because I really don't want to have to deal with them again.
- Shannan G....
Layaou Landscaping Inc
I use them annually to turn on and off the main sprinkler system but the main service was what they did two years ago. I thought they were timely and responsive. They were neat and they met all of our expectations. They provided excellent service and I would give them an A rating. They came in mid range among the quotes we received.
- Craig M....
The guys were professional and did a wonderful job installing sod in our front yard. They were friendly, hard working, and left the area neat and clean. The person who provided the estimate for work did not measure for the amount of sod needed properly and they ended up being short for about 1/5th of the property. They went back out, obtained more sod, and installed it all before the end of the day. The owner of the company still honored the original price quoted. That is EXCELLENT customer service. I highly recommend using this company for your landscaping needs.
- Kelly J....
Eden Landscaping Co
Sent email message requesting approximate price for sod install for new home. Response came same day explaining job was too labor intensive for them to handle at this time of year. Really appreciate the quick response and honesty
- Jeal K....
Curb Appeal Landscaping & Design
Brian and his crew did a great job installing sod in my backyard. He removed the old grass leveled the soil and installed the new sod. He was very concerned about doing a good job and he did. He had the best price too.
- Patrick L....
Parkyn Landscape and Hardscape LLC
Great work and highly knowledgeable. I am very happy with the work that Tyler and his coworkers did to restore our front lawn after we had trees removed. It was a large job that required removing existing soil and tree roots before laying down fresh sod. Total area worked on was 45 x 17 and they were able to complete it in one day. I would highly recommend and would certainly use again. Thank you!
- Joseph B....
The Grass Groomers LLC
The Grass Groomers LLC have always been easy to work with as I use them as my weekly lawn cutting service, but this was a larger job and went just as smoothly. They are always quick to respond to emails and the communication during the quoting and installation process was great. It is now well over a month since installation and I have followed the supplied watering instructions and the area that was sodded looks great. I am currently considering them for more work in addition to the continued weekly lawn service they provide.
- Raymond B....
HMD Construction Group LLC
Brian was recommended by our hardscape contractor. I don't know where to begin to say how happy we were with Brian and his crew. We contacted him and he was here within days to review the scope of work and give us a price. He quoted us a price to supply and grade 320 yards of fill and topsoil for our back and front yard and lay 8,000 sq feet of sod in the back yard. He also supplied and distributed 16 tonnes of stone and 10 yards of mulch around our pool and perimeter of the yard. He supplied and distributed 6,000 square feet of seed for the front yard. Brian and his crew were friendly and professional. They worked non stop through some of the hottest days. They arrived early and stayed late to finish anything they were working on that day. Brian is very knowledgeable in his profession and is willing to help with suggestions on design. Two weeks after the completion of the project we came home to find Brian and he crew at our house cutting the sod in the back. He said he wanted to be the first to cut the sod and to check on how the front lawn was coming along. I was sad to see them go at the end of the project and he reinforced that feeling when he came back to check on his work. Brian is a true professional and treats his customers with respect and kindness. He cares about the work he does long after the project is over. I can't thank him and his crew enough. I look forward to working with Brain in the spring to work on shrubs and accent pieces to complete the landscape
- Elaine A....

Mulch and Topsoil in Drexel Hill



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