First of all, Bill Baker is not only super nice, but really funny. He came out on the same day I called him in the rain, and fixed the problem on the spot. He had the right tools with him, was safe with the ladder, and charged me an extremely reasonable fee for the fix. Another roofer came out and said the only way to fix it was to replace all of the siding on our house which would cost us thousands. Bill refused to try and sell me something I didn't need, fixed what was wrong, and did it with a smile on his face. I will call him in the future for every roofing and siding job I have.