We received a recommendation for Carolina Creations from our realtor when purchasing our home in Holden Beach, NC. Art Miller worked up a quote for the work and was very forthcoming with potential areas where additional (external) costs could come in. For example, stormwater plans and implementation, survey, septic tank removal, etc. Some of those things ended up happening and some of them did not -- I really appreciated him being up-front and explaining them in detail... made me feel more prepared for the unexpected. During the course of construction I was kept up-to-date on things, and felt like I knew what was going on even though we were many miles away. Worth mentioning is that the delivery of the pool was delayed, and there was a risk the project would not be done in time for our first renter. Art pulled out every stop, adjusted the plan, and allowed me to use one of the pools he ordered for another customer in order to get it done in time. We did have one unexpected expense come up (not terribly significant) that was forced on the project by the township that I had to cover. However Art felt terrible about that and I feel like he made the cost up along the way by eating a couple other expenses that popped up (ie. extra sand needed, gates, etc) instead of "nickel and diming" me. For that I felt grateful, and it strengthened the trust I have in Art and his company. The project ended up beautiful -- better than I imagined. I will also be having this company do the yard and pool maintenance for me. I really like the way they do business, and would most certainly recommend Art and his company to anyone looking to build a pool.