Everything went extremely well. The blinds were picked up and returned, as promised, on the same day. One of the brackets that holds the mini blinds in the kitchen was not put up properly originally whenever it was first installed, and so when Ultrasonic went to put the blinds in that window back, they even took down the bracket for me and then put it back - positioned better - so the blind didn't twist at that spot as it did before - without being asked or any additional charge. Now the blinds in that window look much better and also work better. All of the blinds were so dirty, and now they sparkle and seem like new. I highly recommend this company! Extremely professional owner.