. John installed a kitchen backsplash on a Sunday afternoon. He responded quickly to the initial phone call voicemail and said he was booked for quite a while. He called back a day or two later and said he had an opening on the weekend, perhaps he had a cancellation. We booked the date, he asked me how many receptacles and square footage, etc., and came up with a price. He showed up on time, did the complete job, tile, grout, caulk, clean up. All I had to do was to seal the tile and grout 48 hrs later. Looks great . I bought the tile, grout , caulk and pencil tile border pieces. John supplied the tileset and the knowhow..