Access security added surveillance cameras, and updated our entire security system. First of all, the new technology available now is amazing. I can watch my cameras, turn on the air-conditioners, and turn on/off the alarm system ALL from my iphone/ipad. The staff was courteous and on time. Some holes had to be drilled to add wiring and no mess was left behind. In fact, they spackle so well I actually canceled the painter that I scheduled before hand. The company was very patient with me when I needed them to come out and show how the system worked to my husband(sorry kids were acting up, I needed a refresher too!) We also had them replace the thermostats,because along with our alarm system, needed updated also. I am truly pleased with the prompt customer serviced offered by this company, and have enjoyed the quick responses to our questions. I love the feel of this local family run business, and working with them has been a very enjoyable experience. I am a person here... not a number. I would highly recommend Access security to anyone.