Workers showed up on time every day and briefed my wife and I and the days tasks, and what was to be accomplished that day. At the end of the day they again briefed us on what was completed and what was scheduled for the next day. The amount we paid was for labor only, my wife and shopped, and purchased all of the decorative materials as far as tile, toilet, sink etc, which was perfect. We are completely satisfied with the outcome and would recommend them to anyone looking to remodel their bathroom. P.S. when we're ready we will hire them to remodel our kitchen.