The guy was very polite, nice, and did a good job. The guy explained exactly what he was doing. After the work was complete, I got on the roof with my ladder. I examined the gutters and it appears no leafs will get into the gutters. I am pleased that I don't have to clean my gutters anymore. I am happy with the work. The guy was very clean and cleaned up after himself. The job was done professionally and we were pleased with the work. The sales guy was also very nice and personable. I would definitely recommend their service.