Entire process went excellently. Came for estimate on time, had best price, came for work on agreed upon date and time, work was finished on time, final result was very nice. In addition to the above, perhaps most importantly, I got estimates from two other highly rated contractors. Scott was the only one to come into my home, sit down, and explain what would be done. AND, he was the only one to provide a detailed estimate, describing what would be done to prepare and finish the job.