First contact via email, prompt and professional. Second contact via voicemail, very professional and appealing. Walked in door, went over contract, coat and started working. Terrific attitude, pleasant, but all work. Wonderful results in 12 hours. She is gifted. I loved working with Danielle. Have 2 more appointments set up and we'll do more. I can't say enough about this whole process. She should be your #1 organizer.