I had gotten several estimates to replace the siding on my home, as well as update the front and back porches with a maintenance free product. Gary from Exterior Innovations seemed to know what he was doing, The price was reasonable, and I looked at some homes that he had done work on in the area, and really liked what I saw. So, I sent in my deposit, and....waited. For months. I would email him for a date, and was always told he was backed up, and not yet. Every time I emailed him, I would get a one word response only, no apologies or explanations. Just as I was about to give up, he was able to schedule my job. The guys who performed the work were very nice, could not speak much English at all, so it was difficult to communicate questions or issues with them. So at the end of the day, I got the job I wanted done, and was pleased with the quality, but not with the very poor communication style of the owner of the company.