Certitude is the right company to hire for all exterior work on your home. Even though it was a busy time of year, I needed a small repair, and I was a new customer, Certitude got an employee to my house within 24 hours of my call (the leak was on the exterior of the home and it was not expected to rain, so not an emergency). Ryan was on time and quickly identified what the issue was and how it could be repaired. I was given different options of how the roof could be repaired, and Ryan also provided guidance on what he thought the best course of action was. I would highly recommend him and his company.