This project was an outstanding experience and a great product.?I contacted the owner of the company, Dan,?via email and we went back and forth for about 10 days on the design. I have a full time job so I could not dedicate all my time to this project. Once we were sure we had a good design, we went over?the cost, materials that would be used, how the ramp would be constructed, how the ramp would connect to the existing deck, when the project would start, how long it would take.?This was all done long distance via e-mail.?I am in Virginia and the wheel chair ramp was?constructed at?my sister-in-law's home in New Jersey.?It is exactly what she needs and was built exactly the way I wanted. If I had to do it all over again, I would absolutely use Precision Decks and Remodeling? I heartily recommend them to anyone.