This is our second go around with John Desborough, being very pleased with the previous bathroom and bedroom renovation he had done about a year ago. The bathroom to be renovated, while perfectly serviceable, was of low quality with respect to the rest of the house, and we wanted to bring it up to par. He came out when it was convenient for us, and emailed an intemized estimate. Based on our first experience, we knew that John wasn't the cheapest, but the quality of the work was well worth it. He estimated less than 2 weeks for the reno. Payment was for materials cost up front (primarily the tub, vanity, and countertop), then half of the labor at the start of the renovation, and the remainder at completion. The work included custom vanity with carrara marble top, custom mirror, new tub, two shower niches, installation of carrara marble tile on the floor and shower, recentering of the light box, replacement bath fan with installation of a new switch, raising the shower head, moving a floor vent, repainting with two coats, and installation of all the fixtures (most of which we purchased ourselves during a sale at Restoration Hardware). We also picked up the tile ourselves at the Tile Shop, which extended to us John's usual contractors discount. The only thing not replaced was the toilet. Prior to starting they put tarps on all of the furniture in the adjoining bedroom, as well as tarps on the stairs where they were going to be walking. Demolition took about half a day, and started the bathtub and shower work the first day, with no time wasted. Every night, they vaccuumed and cleaned the work area, and showed us the work in progress. Any concerns were fixed the next day without any grumbling, including when the light fixture and mirror were initially installed too low. When it came to the shower tile, we specified a general pattern to be used, but nothing specific for the niches. The resulting design that they came up with made us very happy. The work progressed rapidly and would have been done earlier than the two weeks estimated, but was delayed an additional week because the marble countertop for the vanity wasn't ready yet. That being said, everything else was cleaned up, and the shower and toilet were functional during this time. Once the counter was in, Nate (one of the great guys working with John) came by the next day and finished the installation of the vanity faucet and drain. We are thrilled with the new bathroom! It looks fantastic, and their attention to detail shows. The tile is level and square. The grout lines are straight. The edges are sealed appropriately and cleanly. Also, whoever installed the original vanity had damaged the trim around a window trying to fit the corian counter. Prior to installation of the new vanity, John had this repaired even though I hadn't mentioned it to him at all. All the marble was sealed with 2 coats, again without prompting. The polished chrome remained unscratched. And everything was dusted off and fingerprint free. John Desborough and his crew are highly recommended, and I think you get every penny's worth out of these guys.