Ron Jones came to do the estimate when he said he would, returned every phone call, brought the proposal exactly when he said he would, and came to do the job promptly. He kept his word! He had a good system for keeping the old roofing mess contained, and his workers picked up around the house despite some nuisance juniper bushes. The job was completed in three days (if that), and best of all the roof has done a perfect job of keeping out every bit of moisture--a huge relief during the rains this past year as well as all the snow. This was the first winter we didn't get huge icicles hanging off the eaves troughs! And, too, the roof looks great; Ron Jones was very patient with us early on in the process when we debated over colors and roof shingle companies. In our case he did excellent work at the most reasonable price. When he left, he said that he'd come back "anytime" to fix whatever might need fixing on the roof should there be a problem. He kept his word on that, too, returning to fix a tiny problem with one of the gutters. He's honest and trustworthy and a great roofer. If we had another roof to fix, we'd hire him in a minute.