Ozzie, came to condo to evaluate labor costs for remodeling bath, install floor tiles, and kitchen backsplash. Was very cordial and professional, and most importantly punctual. Receptionist was very friendly and professional, as well. Provided some good advice, as far as, approach to getting the projects done. Quote came within reasonable range, but decided on another contractor, due to some of the added perks the other contractor provided, such as 20% OFF quote for being an Angie's List member, handling permits, etc. I would definitely recommend Ozzie to others. Very knowledgeable contractor.