With Thanksgiving only a few days away, an issue arose with our oven. I checked out appliance service providers and in reading the reviews, chose Blue Ribbon. I called on Sunday expecting a call back Monday morning, instead , received a call back about 10 Minutes later.... Nadir was able to come to the house the next day, he diagnosed the problem and ordered the part overnight to assure the oven was fixed in time for Thanksgiving. The entire experience with Nadir, Blue Ribbon Appliance Repair was one I had never experienced with any repair company prior, he provides "BEST IN CLASS" service with the utmost professionalism. If ever in need of appliance service, Nadir should be the only call you make, I highly recommend him!!!