From the moment he answered the telephone at 6:30 p.m., I knew this was the professional structural engineer I would hire! I thought, who answers their business line at 6:30 p.m.!? Furthermore, I hadn't hired him yet and he took a considerable amount of time during that initial call to talk me through the process of his inspection for structural soundness. He allayed some of my immediate concerns: and quot;A crack does not mean the house is not structurally sound.and quot; and and quot;A slope does not mean a house is not structurally sound.and quot; He brought his encyclopedic knowledge to bear on the information I shared over the phone and later at the site. What's more, he brought his good humor to the home during the inspection--this made a big difference! I arrived exactly on-time; Mr. Turner was already there. Dressed professionally with a shirt and tie. He had already made a pass of the exterior front, sides, and interior of the garage and had that feedback for me when I stepped out of the car! He immediately asked me for my own impressions and addressed those impressions first. As we walked through the house he was flexible--allowing me to interject questions/comments throughout his inspection. A PLUS, he leaned on his expertise as a trainer of home inspectors (YES--I learned at the site that he trains home inspectors!) to point out areas of the home that were not structural issues, but would be helpful to address in the future. For example, he noted that the deck did not have vents built in, which can cause the wood to degrade and rot much quicker. and quot;You should install some vents in thereand quot; he said. When we entered the home he honed in on subtleties that I hadn't noticed and quickly pointed out what I should be concerned with and what I should ignore. In the end, Mr. Turner uncovered two foundation walls that had some movement. He provided his impressions verbally onsite and later in a written report. It's important to note that the inspection took place on a Friday. Mr. Turner was aware that I had a strict deadline to get the report to the bank and worked throughout the weekend on the report. He told me that is just the way he does business! He was available practically every time I called him to follow-up on the report with questions. I cannot say enough about my interactions with this incredible professional. He was outstanding! In closing, ladies and gentlemen, Mr. Turner, who goes by Chuck, is a consummate professional! I absolutely, wholeheartedly recommend him without reservation! If you want an honest, professional assessment of whether the house you are purchasing is going to fall down, move around, shake, rattle or roll--hire him!