I previously had a bad experience with a person who promised to do the work and disappeared for two months after doing cactus removal. I had paid him $1,200 cash expecting results, and after a 4-month ordeal I fired him and called this provider on Tuesday. On Wednesday Judd showed up at the time we had agreed upon to look over the project and said he would be back at 8 a.m. on Thursday. At 8 a.m. sharp he was ringing the doorbell and had eight people ready to begin work. They worked all day with a lunch break and left after 4 p.m. sometime, having done all the preparation work for the sod installation on Friday. On Friday at 7:45 a.m. the doorbell rang and the sprinkler supervisor said to call him when the sod was delivered, which I did. They worked until after 3 p.m. and actually took the leftover sod to my neighbor who requested the leftovers. They installed it for her before they left for the day after bringing back the remainder for me to put in the back yard. No request was refused, and they were all cheerful. It seemed like they liked each other and also their employer.