I'm giving FLD an A only because there's no A+! Tom Faulkner is a true professional of the highest order. A self-starter, he arrived early for his initial visit, evaluated the job and provided an estimate of services. Even though he lived an hour away he was always on time and kept his work area clean and orderly. All work was completed according to schedule and record of his hours and all materials purchased were presented with his final bill which was $500 below budget! Rest assured, FLD will be involved in remodeling our master bath and any other work we need to have done!