Overall, I was very happy with my service. All the work was done well and in a reasonable amount of time. The handyman was very nice and accommodating to my requests. He was upfront about needing some extra time beyond the deal amount, but then he surveyed the tasks quickly, got all necessary materials and made good time getting through my list. He found a solution to problem with fitting a trim kit onto my cabinet, rather than telling me all the reasons why it wouldn't work. I was able to communicate with the owner through email, which is great since I am usually in meetings all day and not able to talk on the phone, so I generally don't take phone calls. Also, I was allowed to pay for the extra time and materials by credit card. It amazes me, in 2015, how many service providers in the St. Louis area don't accept credit cards (not an issue in East Coast cities). It was an additional 3% charge to use a card, however the convenience and earned miles make it worth it. I have 1 minor complaint. This provider usually starts at 7am and I told him a 7am start time was too early for me. I requested a later time and was offered 7:30, which wasn't much better, but I will take 30 minutes extra of sleep. Unfortunately, I didn't get it. My doorbell rang promptly at 7 getting me out of bed. I was not prepared (or dressed)....evidently the handyman was not told about the later start time. I would suggest they be more flexible with customer's schedules/needs. I would use them again. I have a couple larger projects in my home and they will be on my list to provide a bid. I have also provided their information to a colleague who needed a handyman who can do quality work.