Wentzville French Door Installation

Product well presented-answered all questions.  Problems with delivery estimate, but worked with me to accommodate new schedule.  Professional install-on time once scheduled.

Very good   Guy was very competent, professional and friendly repaired window latch, stairway railing, and french door latch

Tom replaced two French doors leading to my deck. These doors had been slightly leaky since I had moved in 20 years ago, and I finally decided to replace them. He installed the doors on time. The cost he quoted increased slightly due to damage found in the subflooring at the base of the doors. But he warned me ahead of time that was a probability, and the increase was very reasonable. He repaired the subflooring and replaced the doors, and it looks great.

Jeff did an excellent job replacing sliding patio doors with new French doors. He thoroughly explained everything to me at the time of the estimate and followed through as explained. He was on time, worked efficiently & thoroughly. He cleaned up before he left. He was exceptionally professional and reasonably priced. I am very pleased and will use him again as the occasion arises.

The first two doors were OK. The third door was ruined by a trainee who kept on calling for directions every five minutes. He used brute force to push the doors in without checking the wall cutout. The doors warped as a result with a hole in the middle of the upper beam and the side was askew. He then tried to put the blame on the manufacturer. Totally unprofessional. The matter is under investigation right now.

They did it a great job. We add none of the issues that make you not want to do a remodel. Everything was done timely, started when they said they would and finished when told they would. We are very happy. They did cabinet and appliance install and managed the electrical and plumbing process. We have already hired them to do some additional work.

We have used Andersen for years, saving up and replacing our windows as we can afford them. They are, by far, my favorite company. Having dealt with two salesmen, I found both extremely professional and exceptionally helpful in picking out good designs for my funny, crooked house (none of our window or door openings are "square"; we have lovely trapezoids instead). The first salesman (no longer with the company), redesigned our landing windows, creating one of the most beautiful spaces in our house (another company had been completely defeated by the project). For our latest effort, Guy LaCroix spent forever helping me redesign our french doors both for aesthetics as well as security, and we love the results. Jim Eister does the measuring, and he is delightful. He always remembers our house (and the time I baked bread), and he as much as anyone is responsible for figuring out how to measure our strange windows and writing reminder notes to the installers as to what works best for our house. The installation went smoothly, done by two very pleasant gentlemen who found yet another installation tweak to reduce the number of hinge and lock holes needing to be filled. Mike Sharp came out and finished the caulking and helped tighten some trim (his work is beautiful).  I also cannot say enough about the manager, Michael LeMoins. On our first installation (which was particularly tricky), Michael came out to our house more than once to check the progress and help trouble-shoot the trim. He was out again for our bay window job just to make sure there were no unforeseen problems. The few times when we've needed adjustments, Michael is one hundred percent determined to guarantee our satisfaction. The only downside is I now compare all companies to Andersen. Sadly, few ever measure up.

We have used them in the past. They put in a French door and windows when we first moved in 30 years ago. I think their prices are fair. Their responsiveness is very good.

Good. They took out 4 old windows downstairs and replaced. Took out a single door in our basement and replaced with French doors. Had a couple other small I down replaced. Would use again.

We started the whole door replacement process last October. Unfortunately, we didn't get our doors in until mid-January. It took several weeks to get the door measured and for us to find out what door would work. Every time we called or stopped by the store, everyone was nice, but no one seemed to be able to help us but, Tom and he was hard to get ahold of. To make a long story short, it was supposed to take 3 weeks to get the doors in, but someone forgot to order the doors and then when they did come in, they were broke at the threshold. They offered us a discount if we took the broken doors, but we just wanted to have a door that was not broke that was the whole reason the old one was being replaced. Since we didn't take the broken door, the original doors had to be reordered. The whole experience was somewhat stressful b/c after moving into a new house we couldn't use these doors for 3 1/2 months and cold air was seeping through the whole time we waited. Very disappointing.