Rick (Bi-State owner) was very helpful in assisting with the design of our new backyard pool. He provided recommendations on equipment, features, and manufacturers to make our pool a backyard paradise. His crew was always busy, and worked fast to complete our pool. We had a semi-custom design with the features we wanted - waterfall, sprinklers, accent walls, lighting, lounging area, etc. The pool came out fantastic, and our patio area around the pool is spacious and well planned. The crew taught us the ropes of owning and caring for a pool and filter system, and has been responsive to questions and calls for help when needed. If I were to ever have another pool put in to a new home, I would use Bi-State Pool again.