Warrensburg Wall Oven Installation

The size of the opening was different from the former oven--the new one was significantly taller but not quite as wide.  the electrical outlet was all there, so they did not have to install electricity.  But the switch box was not properly marked, so they had to test to get the right switch figured out.  They did a fine job adapting the cabinet space to accommodate the taller oven, and making the installation look decent even though the new unit was slightly less wide.  They tested the unit, explained the operation of it to us, and left us pleased with our new in-wall oven.

Took the time to test several items. Replaced wiring that had burned that connected to the oven heating element. That didn't fix issue. Traced it to blown motherboard and sensors. The cost to repair (20 yr old oven) exceeded cost of new so the recommendation was to replace oven.

Great. Daniel had to order the part and was back in 2 days. It took about 20 minutes and the oven was repaired.

Kyle and his partner were great. They contacted us ahead of their arrival. They accurately diagnosed the problem, found a replacement part, gave us a clear understanding of the cost of the job, then corrected the job ahead of the proposed time schedule. I told the team I would sing their praises.

Went very well. Technician knew exactly what he was doing. Finished job very quickly, cleaned up work area and was very pleasant

I began this process by calling Electrolux and having their representative troubleshoot with me over the phone. They recommended a control board that I purchased directly from them. I then called The Appliance Care Company, one of Electrolux's authorized service providers. I chose them over others because of the courtesy and attention of the receptionist, and, as I was able to give them a 9-5 window for service, the cost of the diagnostic visit was significantly lower than for other authorized providers. (Cost listed above reflects the installation.) Brian was courteous and knowledgeable, and used tech support from Electrolux to verify his process and conclusions. He carefully explained what he was doing, what was wrong, and what would fix it. With the part on hand, the installation took place immediately. However, I learned that because it was not bought through him, there is no warranty. So there was a trade-off for the convenience.

I was told by appliance delivery men from a major retail furniture store that I needed to move an electrical outlet to accommodate a new double oven replacing a single oven, and that the water supply for a new refrigerator was clogged. Having spent hundreds of dollars on electricians before, and having two other electrical issues I wanted done, the $49Handyman deal for $65 sounded like a good low risk way to check things out. After returning the appliances to the store and ordering new ones elsewhere, I learned on my own the waterline was fine and it was the new appliance that was faulty so that limited my repair needs to the electrical. I learned the $49Handyman contracts out most of his electrical work. Earl, their electrician, contacted me to set up an appointment on a Saturday as he was working another job out of town during the week. He quickly determined the wires to the oven had little leeway to be moved to a "recessed" location on the wall instead of on the floor where it was supposedly blocking the oven from sitting flush with the wall. He offered two possible solutions but indicated it would be best to determine which to use after the replacement oven was delivered. He offered to come back to do the work without additional charge. In the meantime, he quickly determined the basement light switch was defective and a fire hazard (i.e. arcing and melted wires) so he replaced it on the spot. He also dismantled the bathroom fan and determined the motor was shot. He told me what parts were needed and showed me how to fix it if I wanted to do it myself which I decided to do.  He offered to do the work if I had trouble, when he came back to fix the oven outlet.  After he left I went to Lowe's where I ran into Earl coming out of the store. He came back into the store with me and helped me find the fan parts.  In fact, he searched around and found a replacement motor so I wouldn't have to buy the whole housing, saving me about $20. The fan went together easily and exactly like he said. After the new replacement oven was delivered, I determined the outlet did not need to be moved as it would only save me an inch more of space given the design of the oven back so I did not have Earl return.  I definitely would use Earl again though and given my experience, would most likely try the $49Handyman again for something.

As well as could be expected. Very thorough. Made every attempt to fix. Oven & timer 40+ years old. Oven works good. Unable to find a replacement timer.

Harmond W. was awesome! He walked me through diagnosing the problem and then once we had figured out what was wrong he worked with me on how to fix it. My oven had a bad connection on the control board and unfortunately those boards aren't available for my oven anymore. So he walked me through how to look at the board and determine if the relay connection had burned out. Sure enough he had and I was able to solder it and the oven is working again! He saved me about $1,500 on a new oven. Would definitely use this service again.

Not quite as simple as it sounds. Food was cooking in the oven. A child pushed the oven's self-cleaning lever into the cleaning mode. An attempt was made to reverse the action but the safety mechanism would not allow the  action. Too much pressure was applied and the cleaning lever was bent which kept the oven door locked with food still on the inside. After the oven & I both cooled down, Able was called. The tech arrived in a timely manner. Joshua was initially unable to  release the locking mechanism and had to open the door by disengaging the hinges at the bottom of the oven. After the door was off of the oven he straighten the locking mechanism & reinstalled the door. A part was also needed to repair the door handle.The part was not available from the manufacturer. Joshua research e-bay, found the the part, and I was able to order it.