I found M&M in Angie's List and called for an approximate quote to have gas brought up from the basement to the kitchen. Rich gave me a quote on the phone which was reasonable. So I purchased the gas range and scheduled delivery for Wednesday. Rich was extremely accommodating and arrived shortly after the range was delivered. He promptly installed the line, connected the range and slid it into position. The price was as quoted, no surprises, and everything went according to plan. Rich was courteous and professional, and had indicated his willingness to come at the end of the day if the delivery arrived late in the afternoon. I couldn't ask for anything more.