I called Sunday and left a message for a repair on a rental house. They called Monday morning before 8am. They expected someone would make it out in the afternoon so I left a credit card number for the repair. They called back before 9am. I did not expect them that early and did not get the call. Since it was a minor and inexpensive repair, they went ahead and made it and left me a message. SInce it was so inexpensive, it was nice to have the repair taken care of without having to send them back out. I am glad they made the judgement call to go ahead and do the repair.