Fenton Pergo Flooring Installation

THIS WAS A GRAND OPENING SALE. THE SALESMAN WAS VERY HELPFUL, HE LET ME COME THREE TIMES TO TAKE IT HOME. THEY HAD A LOT OF DIFFERENT TYPES OF FLOORING.

They did a beautiful job and it is just gorgeous. It took them two days to complete the work. The installers were extremely professional and they spoke English. They were punctual and did not mess around. They went and got any supplies that we had forgotten to buy. They took really good care of us.

I had Steve Reinhold come to the house for an estimate on removing the existing flooring and replacing it with ceramic tile. The crew came out a week or two later on time. They covered everything in tarps to avoid covering the carpeting in the hall with dust. They removed the existing 2 floors and replace a rotted section of wood where the old toilet had been and then installed a new ceramic tile floor. The crew were very good at explaining the process before they started. Everything went smoothly. I have used Reinhold to install Pergo flooring in our lower level?, a wood floor in our entrance hallway and ceramic tile in our laundry room. They have always done a great job. I am going to have them tear the carpeting out of the master bedroom, hallway and guest bedroom in the next month or two. I can't recommend them highly enough. They are professional and do a A+ job.

Next Generation did an adequate job refinishing our floors in general, but damaged the home and had a surly employee.  They broke a window in a patio door, and did eventually pay for it to be replaced, but also scratched up a Pergo floor that we weren't refinishing, and they wouldn't take responsibility for that.  They also had a very rude employee, who tried to convince me to sand down and refinish pine stair boards, and sanded lead paint into the air in an attempt to show me how it would look.  I had him removed from the job.  The price was very favorable.  The head of the company was great, and did take responsibility for the work. 

We have Pergo flooring, and have developed some squeaks in several areas of our house. Called Squeak Stoppers and scheduled an appointment. I was impressed with Angie's List raring and reviews. During the on-site inspection, I was impressed with the information and inspection process concerning our problem. On the day of repair, they were on-time and were professional and efficient throughout the repair. Jeff, (the repairman) explained what he would be doing. He corrected all the squeaky issues and cleaned all the work areas he had been in. We are very pleased with the work and the attitude of the employees of Squeak Stoppers. I give this company an "A" rating and will recommend them to my neighbors and friends . Way to go!!!

Samantha and Mike were awesome to work with. They followed up promptly to my Angie's List post, and gave me an estimate for the job the following business day. They started just two days later, and tackled a pretty large job that consisted of an old floor that was very poorly installed. Mike and the team ripped out the old floor and replaced it with an amazing new one, and great looking baseboards as well. You can tell these guys take pride in their work. All of the employees were very polite and respectful of our property. They left virtually no mess behind either after the work was completed. I would highly recommend them to anyone looking to have new carpet or floors installed.

I WOULD (AND HAVE) RECOMMENDED THIS COMPANY TO ANYONE CONSIDERING FLOORING INSTALLATION. MR. MANCIL AND HIS INSTALLERS TAKE GREAT PRIDE IN THEIR WORK AND CUSTOMER SERVICE.

Went very well. Followed schedule as agreed upon. Completed work on time. No drama w/ install work. Original flooring, laminate, I purchased was poor quality and it was brought to my attention. Took it back following their suggestion and bought Pergo xp laminate. Glad I did because it installed quick, good appearance and snug fit. Workers were friendly, informative and trustworthy in my new home. Would suggest their services for residential or commercial flooring. Very pleased with final results.

I ended up calling the POLICE! First, BRIZCO FLOORING LLC and I never did agree on a price nor was I given anything in writing when the job was verbally bid.. We disagreed on the bid price. I said I would pay one amount, he argued he was worth a different amount. I told him I had one estimate for a similar amount but that was for doing all the porcelain flooring AWA the laminate and I had another one that was far lower for doing what he was quoting, the 8 or so tile in front of the doors and the laminate. We discussed this for some time and never reached an agreement. He simply said he would begin on Monday, return on Friday and left. At that time I assumed he had agreed to accept what I offered to pay. I had printed the instructions on the installation of the PERGO XP product and had read it several times AWA called PERGO. When BRIZCO FLOORING LLC showed up to bid the work and when they showed up to begin work I offered to share that with them along with information I had from the company I paid to give me an estimate and do a material list of what I would need to do the job. Based on that companies' estimate and home visit, the material was ordered and delivered to my home and stored in the LL for some weeks. I now had that company estimate, another companies estimate and was getting one from BRIZCO FLOORING LLC. Things started off OK. It wasn't too long tho when I noticed that the owner wasn't intending to install the product according to the PERGO RECOMMENDED specifications. First off the BRIZCO FLOORING LLC Owner/installer told his helper he didn't need to put down the rolls of plastic that I had. When I told him they had to be put down he looked aggravated with me. I told him the instructions said it was mandatory and should have an 8-12 inch overlay on the plastic so as act as a moisture barrier between the earth, the concrete and the product. I was alarmed that he was either ignorant of the product OR was trying to cut corners. Before any flooring was cut I inquired about the type of saw blade he planned to use and what he told me wasn't what PERGO recommended. I then told him I had purchased the blade they recommended and it was on our saw in our storage room and he could use it and that I preferred he at least use the blade. The blade cost about $43.00 but the regular blade could be purchased for about 10% of that cost or $5.00. I knew I wanted to follow PERGO'S guidelines as I didn't 't want to void the Product Warranty or have a poor installation job done. He used our saw, blade and power cord to do the job. When they left on Monday I was relieved but also alarmed he didn't know or care about what he was doing. I talked to him about all the bags of floor leveling compound that were going to need to go down in the 2nd room and he just ignored me and said that wouldn't be necessary. In the past he said he just used roofing shingles to level floors and he left for the day. I looked over his workmanship and a portion of it was OK., except the hallway where the leveler wasn't down when he started the job and it never got any put down and you could tell the difference when walking on the floor.and I made a note of the damaged areas I had concerns about as well. When they returned on Friday I pointed out the areas I was concerned about and he said he would fix them. I stayed downstairs all of Friday and started setting my husband's office up and listening and observing. Like on Monday, we shared small talk but when I told him it would be hours before he could install over the leveler he would have to put down, according to the leveling Manufacturer's and PERGO's specs, he looked angry and said there was no way he was using the leveler, that he didn't care what they said but that and quot;it wasn't necessaryand quot;! PERGO says there shouldn't be more than a 1/8 drop over a 4' area. We again disagreed. I then pointed out there was a drain in the floor in the 2nd room which he acted surprised to know and that the floor surely had a drop towards that drain. We talked/argued about this for some time and he took a level and crawled around the floor and in minutes said it was just fine. He did agree to put leveler around the drain area. He didn't read the instructions on the leveler and was mixing it using a wrong paddle on the end of a drill. Things had gone from bad to worse. He did whatever he wanted, and flew thru that rooms floor and it really shows. Towards the end of a 5.5 hour day he wound everything up and and quot;demandedand quot; I pay him in full immediately. The job wasn't finished and I was caught completely off guard. When I told him I wouldn't do that he walked way too close to me and again, louder, demanded I pay him in full. I again told him I would pay him part of it but that the work wasn't yet complete, I hadn't had a chance to examine it or walk on it and that I would pay him $1,100 of the $1,300 I had said I would pay. I reminded him I didn't have their Insurance information, a written estimate, a copy of the Warranty or a Lien Waiver. and he knew the job was not finished. He stormed outside and got on his phone and was shouting at someone. I went upstairs to get my checkbook and decided to pay him the $1,300, which I gave him a check for. By now I could feel how really angry he was. He screamed at me I would have all that paperwork any minute now and slammed out of the house. I had locked the upstairs doors and I then locked the downstairs doors. A half hour or so went by and I looked outside and was surprised to see he was gone or had moved his van. I looked out other windows and was then pretty sure he had left my property. Part of the paperwork was sent to me shortly. I went downstairs to start cleaning up and realized I was left with a mess. By 4:30 I realized there was damage I had missed seeing and sent him a text at 4:44 PM on Friday July 18 and we texted back and forth a few times. I started receiving text messages from him on 7/25 @ 9:38 am that were clearly both angry and I felt threatening. I called a friend who advised me to call the POLICE she knew I was now afraid of At 10:18 according to POLICE RECORDS I called the POLICE and OFFICER PINKHAM, BADGE # 4009 came to my home. The POLICE OFFICER talked to me at length. I gave the POLICE OFFICER a BRIZCO Flooring LLC Bs Card and he went outside and called them. The POLICE OFFICER came back in my home and gave me advice on what I should and could do and said he told Mr. BRIZCO (AKA Jearl Eugene BRIZENDINE), BRIXCO FLOORING LLC not to contact me again. We will see each other in Small Claims Court on September 3, 2014.

We used TLC flooring 2 years ago to replace all flooring on 1st floor with Pergo. They did an AMAZING job! We have two large dogs and needed flooring that would hold well with the dogs and our active lives. We couldn't be happier! So two years later we decided to replace the construction grade carpet upstairs with some nice thick carpet. We again called TLC, but also received bids from the top two rated Angie's List carpet companies (CC and M's Flooring). TLC's bid was competitive and also included door trimming (which we knew we would need with the thicker pad and longer thread carpet). Other companies charged $35 per door which would have added an additional +$400 to the price! Joe from TLC came out and measured our home. He also explained where all the seams would be and how the scraps/edges would be used for maximum coverage (while still looking nice). We went out to TLC's flooring distributor in Earth City to choose the carpet and were given the bid from them on the carpet price. TLC ordered the pad from the manufacturer, so that saved us even more money. They moved the large furniture, removed the old carpet and hauled it away, trimmed the doors, and vacuumed/cleaned up nicely afterwards. Overall- VERY pleased. They were very accommodating to our schedule. Always timely on getting back to us on our questions. Extremely friendly. Overall really nice guys, with great products and superior service. HIGHLY RECOMMEND!