West Branch Sprinkler Repair

They did a wonderful job, in the exact time stated when they bid the job. They also remind us each year regarding opening and closing.

They did a fine job and I would highly recommend them. The price was very reasonable. They were here when they said they would be. The service man that came out was very knowledgeable and personable.

Tim Baxter is the one who put the sprinkler system in. He is very knowledgeable and does an excellent job. They have been doing our lawn for years and always do a good job.

We've been renovating our house for 6 years and are almost at the finish.  This summer was the last big project - a new garage, septic, and driveway.  We decided to have underground sprinklers installed at the same time. I contacted Winchel's based on the Angie's List reviews.  Greg came out and gave us a quote.  We live on a lake and had hoped to run the sprinklers off the lake water.  However, Greg explained it would be cheaper and less maintenance in the long run to run it off our well. Greg was fantastic.  We didn't get any more quotes after he came.  He was professional, responded quickly to e-mails and phone calls and kept us up to date on when the crew would be here.  I was even leaving town for a week and he worked it out so they would come before I left. The only downside, my neighbor described the installation crew as a "rough bunch".  Nice guys, but didn't seem to be wearing any clothing identifying what company they were from.  Didn't knock at the door when the got here or walk us through what they were doing in the yard.   But, ultimately they got the job done. So, yes, we would use them again.

They come out every spring to start up my sprinkler system. I have had a very good experience with them. They know what they are doing. They are punctual. They are not very expensive. They do good work.

Prescription Rain installed the system in the fall of 2009.  I requested that before they leave the premises to instruct me in the use, setting, ect.  This was not done. There was no consideration of placement of heads by shrubbery--much of yard already had shrubbery and large plants--small spigots were installed which were intended for grass. There were dry area due to spigots throwing water only to certain areas with no spray in between. There are wet and soggy areas due to leaks at valve and motor heads.  This is causing mold in the lawn and garden. They offered no instructions even after I called them many times. I never received a "key" to change the heads until 2011, when I asked about one when a service person had stopped by my home.  I asked the service person about changing and adding spigots.  He said Ted Keysor would call me, but he never did. I had to run certain zones for 60 minutes because they overlapped improperly, instead of the standard 10 minute per zone.  I could not redirect the sprinkler heads. Control malfunctions made it so that 4 zones could not be controlled and would not turn off at the end of the cycle.  I read the manual and called Ted, but he never called me back. The pump is missing the proper fitting to prevent winter freezing. The pump is undersized for adequate coverage (1.5 horse) with the amount of zones and spigots that were initially installed.  It should have been 2 hp or more.  There are water lines of different dimensions going into the pump and reducing its life. I have requested attendance from Ted many times to discuss changes, repairs, and possible additions to make the system run properly--I did not receive one answer or phone call. There was to be a 3 yr warranty, but since the system was installed in the fall of 2009 and not used until 2012, the warranty should have covered 2012, however since there was no way to get in contact with Ted Keysor, there was no way to get the warranty work done.

I have dealt with JP for years, which is great because I don't have to look for a new company each year. They are easily the most hassle-free company I have ever used. They are reasonably priced, always show up as scheduled, and are very knowledgable. In the spring, they take the initiative to look over my yard to see if I have made any changes and they recommend adjustments. If only all service providers were this easy.

Absolutely excellent. He knows his stuff.  He does a fair price. Large and small jobs he has done an excellent job for me.

PUT SYSTEM IN A VERY DIFFICULT AREA (A LOT OF WIND)SOME HOW ALL OF THE 2 ACRES ARE COVERED. VERY HAPPY WITH THE PERFORMANCE.

My back yard was very uneven and lumpy and was about 4-6 higher than the sidewalk. They removed the fire pit and clothes line bracket, scraped and leveled the back yard. They worked with the sprinkler company who had to come and extend the line and add a head. They had to remove a number of roots from trees previously removed that were buried. Reinstalled the fire pit in a different location and the clothes line bracket. In the front yard pulled back a mulch bed to scrape and level next to the driveway, replaced the mulch bed and scraped the ditch to give me a easier slope for cutting the grass. Put down topsoil, had a very nice even grade. Came back the next day and put down the Hydro seed. Gave me 2 pages of instructions on how to maintain the new and quot;babyand quot; grass that would come up. They were very courteous, answered all my questions during the process and when finished asked if I had any other questions . A pleasure to work with. I was very pleased with their attention to detail in both the work and the clean up. Cutting my grass just got a lot easier.