Both Debbie and Duane were extremely helpful and honest that the parts and repairs needed would exceed the value of the refrigerator, (compressor, circuit board, and possibly other electronic parts). Debbie was efficient and friendly when taking my call for repair right before Christmas, and promised to help us get a tech ASAP - which she did! (Other repair shops I called were either closed or said they couldn’t be our until well after Christmas. ) Duane came out on Christmas Eve day, inspected the issues with the fridge and professionally explained the cause of failure, parts needed and cost of each and the risk of other problems even after spending the $900+ to repair that day. He was very knowledgeable and went the extra mile to share his recommendations on finding a good replacement fridge when he didn’t think it logical to repair our current unit. I will call Stellar Appliance Repair again, and highly recommend this company to others looking for quick communications, professional and fair service repairs of their appliances.