After performing a radon air test in the unfinished side of our basement and getting a result of 6.6 pCi/L, we performed a second test. This time we tested on the finished side of our basement and used another lab and a different testing method. The results from the second test were 8.3 pCi/L and 8.4 pCi/L. Therefore, we decided to have a radon air mitigation system installed. I contacted and met with four radon air mitigation contractors and did a lot of online research before deciding to go with Steve Daigle and Radon Done Right, LLC (whose website was extremely helpful). From the initial consultation until the follow-up with the results from the post-installation radon air test, Steve's no-nonsense, professional, and respectful approach as well as the frequency of his communication made the unplanned expenditure much more pleasant. During our initial meeting, Steve thoroughly evaluated our home, identified concerns, and offered recommendations to ensure that the mitigation system would be the most effective. Following the consultation, he promptly emailed me an estimate and contract that explained exactly what he proposed to do as well as when and how he would do it. I did not have to sign the contract until the installation date, so I had plenty of time to review it and ask any questions beforehand. Regarding the cost, as compared to the other estimates, it was slightly higher than one of them, but significantly lower than the other two. The evening before the installation, Steve emailed me to remind me that he would be coming at the time stated in the estimate/contract document. He arrived on time and worked until the job was complete, pleasantly and calmly explaining what he was doing whenever I inquired. Once he had completed the installation, again he reviewed with me everything that had been done and provided a post-installation radon air test kit and comprehensive document containing frequently asked questions. I performed the post-installation test and the results were .4 pCi/L. Steve promptly forwarded a copy of the lab's report to me noting the favorable results. If spending money on an unanticipated home maintenance expense can ever be considered a pleasure, working with Steve and Radon Done Right, LLC would definitely qualify. As a long-time homeowner who has outsourced my share of home repairs, it was refreshing to work with a true professional. Steve had a way of balancing the necessary business-side aspects of the job with the personal, trust-building relationship-side aspects of the job. We are truly grateful and would highly recommend Steve Daigle and Radon Done Right, LLC for any radon mitigation needs you may have.